PotteryArtbyJana

Unique Handmade Pottery by Jana Rohlickova

Nashville, Tennessee 42 Sales On Etsy since 2014

5 out of 5 stars (13)

PotteryArtbyJana

Unique Handmade Pottery by Jana Rohlickova

Nashville, Tennessee | 42 Sales

jana rohlickova

Contact shop owner

jana rohlickova

Reviews

Average item review
5 out of 5 stars
(13)
See reviews that mention:
shipping 2 customer service 2

Shop policies

Last updated on March 1, 2014
Ladies and Gentlemen--welcome! Thank you for checking out my shop. Everything I make is food safe--I never use lead glazes, and everything can be put in the microwave and dishwasher.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value, or give you a refund. Please notify me within 3 business days of receipt if you receive a damaged item and ship it back to the studio. Buyer is responsible for the cost of shipping back to the studio.

If you are unhappy with the items that you receive, please contact me and we will work together to resolve the issue. I want you to have a pleasant experience!

A return request must be made within14 days of receiving an item and the item must arrive in the same condition in which it was sent or it will not be accepted. Returned items must be shipped within 7 days of the return request. Please contact me with any tracking info so I will know when to expect it. The cost of the item minus shipping charges will be refunded to the purchasers PayPal account within 7 days of receiving the item. Return shipping is the responsibility of the buyer.
Please repack your item carefully for shipping. I strongly advise purchasing insurance and tracking. If an item arrives back damaged due to insufficient packaging or if a package is lost, a refund will not be given.
Payment
I accept payments via Paypal, by credit card (VISA, Mastercard, American Express, Discover), or by Etsy gift card.
Shipping
Orders will be shipped within 3 business days upon receipt of payment. USPS is used for all shipments. I try to keep the costs of packing and shipping to a minimum and pass the savings to my customers, often re-using boxes and materials. I have averaged out the costs of shipping on the low end and this is what I charge for each item shipped within the continental United States or Canada. If you desire expedited shipping, I'll be happy to calculate the additional cost to do so.

I am also happy to ship anywhere in the world. Due to the size/weight of pieces the shipping costs will be evaluated on a case by case basis. Email me for a quote based on your location and piece.