pouch's Shop Policies
Hello and welcome to my shop!
I'm always happy to hear from customers and anyone browsing through my work, so please feel free to email me anytime by clicking on the "contact" button to the left of this page.
I sell an eco friendly range of vintage fabric bags, purses, accessories and housewares. Pouch's ethos is to promote low impact, environmentally friendly, local production. Individually hand crafted and skilfully sewn to a high standard. You can be assured my work has not been mass produced.
Please select "Paypal" to pay via your Credit or Debit Card or your Paypal Account.
My prices are in GBP (UK pounds), Paypal will do the currency conversion for you automatically when you pay if you are paying in another currency.
I am based in the United Kingdom, I am always happy to ship worldwide
If you are new to etsy, please see this buying guide:
To keep shipping costs low, the postage price listed are for standard second class (within UK) and Airmail Small Packets (to everywhere else). I always obtain proof of postage, but items cannot be tracked with these postal options.
***If you require signed-for delivery or insurance for your item, please email us for postage costs***
I aim to provide a fast and efficient service for buyers and will post your item within 2 working days after payment.
All items arrived gift wrapped at no extra cost.
Refunds and Exchanges
I describe items as accurately as I can. If upon receipt, you find anything I have missed or got wrong, please let me know so I can sort it out. If you need more information or have questions, please ask me BEFORE you buy. I will always get back to you as soon as possible.
Within 30 days of payment.
Item should be in unused condition and unwashed.
Postage/shipping is not refundable and the buyer is responsible for return shipping costs. Money refund will be given after paypal fee are deducted.
Additional Policies and FAQs
Custom orders always welcome, please contact me with your requirements :)
Text, photos and designs are copyright of © Pouch.
Find me on the web:
Last Updated November 15, 2015