LilaandJoy

UK handmade jewellery, personalised charms in silver

Bristol, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Christmas 2022 jewellery deliveries: jewellery orders are accepted for delivery until 9pm Saturday 3rd December 2022. If you're local to Bristol, UK, you're welcome to come and collect - just send me a message.

**Please remember** Royal Mail strikes in November 2022 will mean longer delivery times. Please allow extra time for your parcel to arrive and shop early for special dates if you can, thank you.

Lila and Joy, two names together making a prefect balance of pretty and nostalgic. Joy, a wonderful feeling, but also Joy was wife to Ray, the Great-Grandfather my son is named after.

My personalised silver necklaces and bracelets, dainty earrings and handmade rings, perfect are all handmade by me in Bristol, UK. If you need something with a faster deliver do send me a message and I'll try to help. Jewellery is made to order, each piece is beautifully gift wrapped for free too in eco friendly and fully recyclable packaging.

Current lead time for making orders - 2 working days (each piece is handmade by me to order). Need something sooner? Do send me a message and I'll try to help.

Thank you for supporting my small business.

-Amanda x

Announcement

Last updated on Nov 23, 2022

Christmas 2022 jewellery deliveries: jewellery orders are accepted for delivery until 9pm Saturday 3rd December 2022. If you're local to Bristol, UK, you're welcome to come and collect - just send me a message.

**Please remember** Royal Mail strikes in November 2022 will mean longer delivery times. Please allow extra time for your parcel to arrive and shop early for special dates if you can, thank you.

Lila and Joy, two names together making a prefect balance of pretty and nostalgic. Joy, a wonderful feeling, but also Joy was wife to Ray, the Great-Grandfather my son is named after.

My personalised silver necklaces and bracelets, dainty earrings and handmade rings, perfect are all handmade by me in Bristol, UK. If you need something with a faster deliver do send me a message and I'll try to help. Jewellery is made to order, each piece is beautifully gift wrapped for free too in eco friendly and fully recyclable packaging.

Current lead time for making orders - 2 working days (each piece is handmade by me to order). Need something sooner? Do send me a message and I'll try to help.

Thank you for supporting my small business.

-Amanda x

Items

242 Sales

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Amanda

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Amanda

Reviews

Average item review
5 out of 5 stars
(71)
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About LilaandJoy

Sales 242
On Etsy since 2007

Sending joyjous jewellery gifts since 2010

Shop members

  • Amanda

    Owner, Maker, Customer Service

    I'm Amanda, founder of Lila & Joy, Libra, ENFP and former coffee addict. Apart from jewellery I love interiors and architecture, cats, making dens with my son, pantone colour charts and stationery. Amanda x

Shop policies

Last updated on Apr 4, 2016

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

Care instructions

Avoid contact with liquids, water and pefumes.

Remove your jewellery before going to bed.

Keep all your jewellery separate, keep gold with gold, silver with silver, stainless steel with stainless steel and so on to help your jewellery keep its shine.

Sterling Silver items can be cleaned using a specialist Silver cleaner or cloth. However do not immerse in a liquid cleaner.

For extra protection store your jewellery separately in a fabric pouch/ box.

When cleaning your jewellery use a soft slighty damp cloth, and mild detergent. Remember to dry thoroughly. Follow the grain of the jewellery to avoid tiny scratches.

Wholesale availability

Unfortunately I do not currently offer wholesale goods.

Gift wrapping and packaging

All items come gift wrapped and in a signature Pouss printed cardboard posting box. If you would like a gift message to be included just let me know when you checkout.

Privacy policy

Pouss Jewellery is run solely by myself, Amanda. I won’t ever use, sell or buy anyone’s your personal data (or anyone else’s), just sell you gorgeous jewellery you will treasure and enjoy. Information about how I use your personal data when you order from me is detailed below:

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Privacy policy - Information disclosure

I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

I use a third-party provider, MailChimp, to deliver newsletters (but very rarely send them, if any).For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time.

Privacy policy continued

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How to Contact Me
For purposes of EU data protection law, I, Amanda Taylor, am the data controller of your personal information. If you have any questions or concerns, you may contact me at pouss@me.com.

Privacy policy continued

When someone visits my Etsy shop or website I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to my shop and website and how you have found me. This information is only processed in a way which doesn’t identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my shop or website.

Privacy policy continued

Cookies
My website (pouss.co.uk) and Etsy shop places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.
Cookies are essential for helping to deliver a high quality website and online shopping experience for my customers, and some collect information about browsing and buying behaviour.
By using and browsing my etsy store and website, you consent to cookies being used in accordance with my policy. If you do not consent, you must disable cookies or refrain from using the site.

Privacy policy continued

Data Retention
I retain your personal information only for as long as necessary to provide you with my services. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, to enforce my agreements and for tax purposes. I generally keep your data for the following time period: 4 years.

I may store and process your information through 3rd party host services in the US and other jurisdictions. I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.