PQSoyWaxCandles

Luxury Vegan Soy Wax Candles Wax Melts & Room Fragrance

York, United Kingdom

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Announcement    Hello,
Thank you for stopping by and having a look round my Etsy shop.
If there is anything you would like to ask about my products please send me a message.
Take Care
Wendy xx

Announcement

Last updated on Feb 13, 2021

Hello,
Thank you for stopping by and having a look round my Etsy shop.
If there is anything you would like to ask about my products please send me a message.
Take Care
Wendy xx

Items

 

All Items

wendy harris

Contact shop owner

wendy harris

Reviews

Average item review
5 out of 5 stars
(104)
See reviews that mention:
Quality 4 Shipping 18 Customer service 9

About PQSoyWaxCandles

Sales 502
On Etsy since 2015

Luxury Vegan Soy Wax Candles, Wax Melts & Room Fragrance. Handmade with lots of love and care

All of my candles and wax melts comply with the CLP Regulations that came into effect in June 2015.
All of my Soy Wax Candles and Melts are entirely hand made, poured and finished.
They are made in small batches with lots of care and attention, so that I can focus on quality.
I have been producing candles and melts for over 6 years now and have 2 waxes that I am very happy with. My aromas have been tried and tested to ensure that my products give you the best quality burn and also the best scent throw possible.
Any new aromas are thoroughly tested to make sure they meet my high expectations before being launched.
I have always loved candles but got frustrated when they either burnt down the middle leaving wasted wax or didn't have any scent throw so I have worked very hard to develop a range that burns cleanly, gives a strong scent throw and leaves minimal wasted wax.
After many, many tests I have finally found a range of aromas/wicks/containers that I am happy with. Although I am always testing new ones.
I enjoy finding different styles of containers to pour my candles into, whilst still making the traditional votive and tumbler styles too.
Soy wax is a favourite of environmentally conscious people because it is not made from petroleum, like paraffin candles.
Soy wax is a natural vegetable wax (made from soy beans).
Soy wax candles produce about 90% less soot than paraffin candles.
Soot should be avoided because it is very unhealthy and can eventually coat furniture and walls.
Soy wax candles have an excellent burning behaviour and fragrance release.
The incorporation of soy bean oil lowers the melting point of the candle which means cooler burning candles and faster scent dispersion. The lower melting point of soy wax results in a larger size of the liquid wax pool around the candle wick. It is from this liquid wax pool that the fragrance oils evaporate into the atmosphere.
Soy wax spills are easily cleaned up with hot soapy water.
As such, once soy wax candles have been burnt the container can be easily cleaned out with hot soapy water and re used.

Shop members

  • Wendy Harris

    Owner

    Busy wife, mum and cat lover! I enjoy hand making all my own candles and wax melts with lots of care and attention. One of my favourite roles is testing to ensure that the candle/melt has a great scent throw. It's nice to meet you, take care Wendy x

Shop policies

Last updated on July 15, 2020
Hello from PQ Soy Wax Candles.
All of my candles and melts are hand poured in York, UK and comply with the CLP regulations that came into effect in June 2015.
I chose to use Soy Wax because of its many benefits compared to paraffin wax, i.e. longer burn times, better scent throw and 90% less soot when burning, to name but a few.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
No returns accepted or refunds given on custom made items

Returns & refunds on ready made items - returns are accepted within 21 days of receipt. A refund will be issued once the product is received in an unused, resellable condition by PQ Soy Wax Candles & not before. If the item is not returned in such a state a refund will not be given.

Returns postage will be paid for by the customer.

Returns on damaged items - proof must be supplied by the customer that the item has been damaged during transit before any refunds will be considered by PQ Soy Wax Candles
Shipping
Please refer to the shipping times on each listing as these do very from one product to another.

Custom Made Orders will be made & posted within 3-4 weeks from payment being received unless other arrangements made.

Overseas delivery time is variable. Parcels are likely to be in your country within 7 - 10 business days however, time taken for orders to get through customs will vary and is out of my control. Therefore I cannot guarantee when parcels will be delivered.

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
For purposes of EU data protection law, I, Wendy Harris, am the data controller of your personal information.

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom wax melt or candle order, for example), if you contact me directly.
I use this information to fulfil your order, to provide customer support, to comply with any legal or tax obligations, to settle any disputes and to comply with the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

I generally keep your data for the 7 years.

You may have the right to access and receive a copy of the personal information I hold about you by contacting me at wendy.harris20 [!at] yahoo.com. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (i.e. where I am required to store data for legal reasons).

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.