PrairieZenStudios

Prairie Zen Studios

West Des Moines, Iowa On Etsy since 2010

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Buyers bought gifts from this shop and gave them 5-star reviews!

PrairieZenStudios

Prairie Zen Studios

West Des Moines, Iowa | 541 Sales

PrairieZenStudios is taking a short break

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Note from shop owner Our shop will be on vacation for a short time as we are in the process of moving and revamping. See you soon!
Please feel free to send a convo and we will get back to you within a few days.

Note from shop owner

Last updated on Jun 16, 2019

Our shop will be on vacation for a short time as we are in the process of moving and revamping. See you soon!
Please feel free to send a convo and we will get back to you within a few days.

Deb Williams

Contact shop owner

Deb Williams

Reviews

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quality 10 shipping 27 customer service 16

About PrairieZenStudios

Sales 541
On Etsy since 2010

We started Prairie Star Jewels in 2010 thinking we could slowly build up business and have retirement income in the future.

I have always been crafty, doing everything from decopage, tole painting, frame making and many others. Making jewelry though, gives me peace. I don't always know what I am making when I start. It just develops. Sometimes when I get finished the piece gets torn apart and other times I just love it.

We have since added a supply shop (PrairieSilverSupplys.etsy.com).
The businesses keep us afloat and my husband now manages the business. He keeps the books, orders items, inventory control, special orders and customer service. I can see it would be a great retirement job.

Our dog Gracie also thinks she is a part of the business. If we tell her we need to go to the studio and get orders ready she is right there. Of course it means a car ride to the post office for her!

Shop members

  • Deb Williams

    Owner, Maker, Designer

    Do what you love, love what you do! That is my motto. I have always been a crafty person thanks to my parents. My dad was a master woodworker. Mom was a fabulous quilter amongst other things. She encouraged creativeness.

  • Gary Williams

    Owner, Designer, Shipper

    Gary is in charge of everything to do with math, figuring out when to order supplies, special orders, inventory control, customer service and more.

  • Gracie

    The Boss, Best Dog

    Gracie is our 8 year old Cavalier King Charles Spaniel. She watches us pack orders so we don't make mistakes and rides along to the post office to make sure we don't miss anything.

Shop policies

Last updated on May 28, 2018
Welcome to our Etsy Shop! We have been in some type of crafts our whole lives, woodworking, picture frames, painting, and now jewelry.

We have been making jewelry for craft sales and custom orders for eight years. We get our inspiration from nature and people. We started out with stones and now are creating with mixed metals, pocketwatches, antique skeleton keys, sea glass and drift wood. Who knows what will come next!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If your order arrives defective or damaged or does not meet your expectations, please let me know right away so we can arrange a return for replacement or credit.

I would like for every customer to be a happy customer! If you are not completely satisfied with your purchase please contact me via Etsy convo system. Returns must be made within 5 days of postmark of your package. The item must be returned in it's original condition and unused. I will exchange/refund the merchandise once it is returned to me. The customer is responsible for return shipping. I also reserve the right to refuse a return/exchange for any reason. Funds can only be refunded via PayPal. Please contact me before leaving feedback so I can do my best to make sure you have a positive experience. Thank you!
Payment
Credit card processing is done by PayPal, but you do not need to have a PayPal account to use this service. Just choose the PayPal option when checking out and then choose to pay by credit card. Here's a handy tutorial - http://www.etsy.com/help_guide_checkout.php

Payment is expected at time of order. I will attempt to contact you if payment is not received promptly. If I have not received a response within 48 hours, the order will be canceled and the item re-listed.
Shipping
Orders will be shipped within 1 business day after payment is cleared.

All items will be shipped First Class mail (delivery confirmation included for US customers) in a bubble mailer for protection.

International. Any customs duties, taxes, fees, etc that are charged upon delivery are your responsibility and are not reflected in my shipping charges.

**IMPORTANT**
Please ensure your Etsy address matches your Paypal shipping address. I will always send the item to the Paypal address unless you tell me something different in 'Message to the Seller' when checking out.

PLEASE NOTE: We use delivery confirmation on all US packages. If it scans as delivered, we do not provide refunds. Once it leaves my hands at the Post Office with the delivery confirmation label on it, I am not responsible for the item or items.