Welcome!!!! Happy to be open again!!!
Here are a few NEW items to know as shop reopens!
SHOP HOURS
Monday-Wednesday 9am-2pm est
Thank you all for your continued encouragement! Xoxo
PLEASE MAKE NOTE OF THE FOLLOWING!!!
I am one person; a mom, wife, daughter, sister, etc...I work very hard to TRY to balance work and family...IF you convo me a question, PLEASE allow me 24-36 hours to respond to all of the hundreds of emails I receive on a daily basis! I am working hard to get back to each and every one of you as quickly as I can!!!
HOW QUICKLY CAN I RECEIVE AN ORDER:
ALL ORDERS are CUSTOM MADE:
they take time to not only process, create/design but also to produce, then to box up, and lastly to ship!!
PLEASE NOTE that ALL ITEMS are 1 WEEK production time PLUS SHIPPING!!!!!
Rush orders are NOT available at this time.
It will be 10-14 business days starting October 1st!!!
LASTLY...SHIPPING CHARGES:
I do not profit from the shipping costs. I ship USPS and sometimes UPS depending on the order and it is determined by the weight and the size of the package...not by me! I have always been under the actual shipping costs but will be raising them as it is just costing me too much more than I have been charging!
RETURNS:
All products are custom made. They may include some imperfections. Personalized items may MAY NOT BE RETURNED. Once you place your order you will receive a confirmation email for your approval. If your order required a PROOF, once your order has been proofed and returned you will receive an invoice/listing. Your order is then processed and shipped to you.
PROOFS: I am more than happy to send proofs for your custom order! HOWEVER this takes time! I am unable to go back and forth changing/and or adding things to a proof without charges.
You may receive your 1st 3 PROOFS FREE, after that there will be a $3.00 charge per change. I HATE to do this but proofs are time consuming and I am not able to sit on computer and make adjustments all day and fill all the other orders that are flowing in from my retail stores, wholesale accounts, emails and etsy!!!
Thanks for visiting ...
