One-Stop-Shop for All Things Preppy and Personalized!
preppyponydesigns' Shop Policies
Thank you so much for visiting Preppy Pony Designs on etsy! If you don't see exactly what you are looking for, please message us and we can create something custom to meet your needs.
Turnaround time varies. We strive to meet a ten to twelve day turnaround policy, but it can be longer due to busy seasons or unusually high order volume. If you need your order by a specific date, please message us BEFORE placing your order to ensure we can meet your deadline.
Full payment required before orders ship.
We ship most items USPS first class. You will receive tracking information upon shipment. If you prefer to upgrade your shipping, please message us prior to purchasing so we can set up a listing for the additional postage.
Refunds and Exchanges
No refunds on custom orders.
Additional Policies and FAQs
Please contact us with wholesale requests.
Last Updated January 27, 2015