Bristol, Virginia

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Crystal Alexander

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Crystal Alexander


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Shop policies

Last updated on February 3, 2011
Welcome to preschool! Please, read all of my shop’s policies. They pertain to all customers.

Please, feel free to contact me, at any time, with any questions!

Accepted payment methods

Returns and exchanges
All sales are final! However, if a problem arises, please e-mail me. Each problem will be reviewed, on an individual basis. As all children are unique, and must be treated fairly, so are YOU, and I promise to do my best to solve any dispute.
I will accept PayPal and money order, as a method of payment, at this time. Once payment is received, and your purchase is created, it will be shipped on the next shipping day (Monday, Wednesday, or Friday).
For money order customers, your purchase will be shipped, once payment is confirmed.
PayPal payment must be received within 24 hours, or your order will be canceled. No exceptions!
$10 rush fee may apply to certain custom crayon orders, if they are needed sooner than one week from date of order.
I will only ship to addresses in the United States and Canada, at this time. I apologize for the inconvenience. Canadian customers, please message me before purchase, for exact shipping costs (if you don't see them listed) and to set up a reserved listing in your name!

Shipping Days are each Monday, Wednesday and Friday. Please note: If the post office is closed for a holiday, I cannot ship your order until the next shipping day (either a Monday, Wednesday or Friday). If you make a purchase on one of the shipping days, your order will be shipped on the next shipping day.

If you want your purchase to be shipped to a different address, please let me know in your message to seller. Otherwise, ALL orders are sent to your PayPal address.

If you wish to have a tracking number, an additional .70 charge will be applied to your total order.
Additional policies and FAQs
Any ideas on how I can improve a product or my shop? Message me and let me know. If I use your idea, you receive an electronic coupon for $2 off your next purchase! Please note: All orders must be paid in full, at time of purchase. Include your valid coupon code, in your message to seller, and I will refund your PayPal account.