distinctive jewelry inspired by nature and the vintage

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Shop policies

Last updated on April 8, 2011
Welcome to my shop!

If you have questions, special requests or are interested in an item that has sold, don't be bashful - begin a Conversation with me using Etsy's communication feature. I may have the ability to alter an item in terms of color and metal preferences.

A note regarding items fashioned from Vintage materials, copper and brass: It is common for these items to develop a coloration or "patina" over time, which ultimately results in an aged or weathered appearance. In addition, due to their age, any Vintage materials used may have minor imperfections. I prefer to think of the development of patina and the presence of slight imperfections as character and charm!

***The brass earwires used in my designs are lead- and nickel-free.***

Accepted payment methods

Returns and exchanges
It is my goal, first and foremost, to create pieces of quality and distinction. I do my very best to provide accurate images and detailed descriptions of the items in my shop. Please take the time to peruse these prior to making a purchase. In the event that an item does not wholly meet your expectations, please notify me in a timely manner (within 3 days of receiving the item) by email or Etsy's Conversation feature. I am committed to making your experience a positive one, and thereby hope to earn your future business and referrals. If an exchange or return is agreed upon, original shipping charges are the responsibility of the buyer and will not be refunded.

Furthermore, please make your selections thoughtfully; at this time, I cannot grant refunds or exchanges simply due to a change of heart. With that said, if you have questions about an item despite having read the description, don't think twice about inquiring!

**If you've had a positive experience doing business with Prettifications, sharing this with others by providing Feedback is always greatly appreciated. If you feel that there was room for improvement, please give me the opportunity to offer you a solution prior to submitting negative or neutral feedback.**
New to Etsy? Consult a step-by-step tutorial on Etsy buying:
There are many helpful resources like this one to assist you in the buying process, but inquiries are always welcome if you require additional information.

Ideally, payment is received via PayPal at the time the buyer clicks on "Commit to Buy." If you do not have a PayPal account and do not wish to create one, you may submit a credit card payment through PayPal without doing so. Contact me if you have any questions or need help with this.

If payment is not received within 24 hours and no effort has been made to contact me, the sale will be canceled and the item(s) re-posted in the shop. If you are having problems with payment, please notify me via email or Etsy's Conversation feature so we can work something out.

***Please note: PayPal will automatically charge my fellow Wisconsinites 5.5% sales tax at checkout.***
All items are placed in a pretty box, ready for gifting, and then carefully packaged for safe arrival to your door. In order to conserve materials, multiple items will be placed in a single box, unless I am instructed (via Message to Seller) to provide separate boxes.

At this time, I am shipping orders to U.S. and Canadian addresses only. My apologies to anyone this may disappoint. International shoppers who are interested in my pieces are invited to communicate their interest; if significant interest is generated, I am open to expanding international shipping.

Within 2 business days of receiving payment I will ship to the address indicated by your Etsy transaction. Please make sure the information you have provided is accurate so that your package arrives in a safe and timely manner.

If you are shipping to an address that is not your own (sending a gift), communicating this to me in the Message to Seller field upon checkout will prevent delays. I would be glad to include a note to the recipient.

I offer a FLAT SHIPPING RATE of $3.50 for both domestic and Canadian orders; this rate is not affected by the number of items you purchase. Delivery Confirmation is included for domestic orders. Packages are shipped via USPS First Class, generally arriving 3 to 7 business days from the ship date. Please note, delivery time to Canadian addresses can be variable. If you require additional shipping services or a shipping upgrade, contact me and I will do my best to accommodate you.

Although losses and damage during shipment are rare, I cannot be responsible for unfortunate events that occur once a package has left my hands.

Shipping does not include insurance. If you would like to purchase insurance for an additional cost, please contact me PRIOR to making your purchase so that specific arrangements can be made.
Additional policies and FAQs
Interested in a custom order from Prettifications? I would love to explore that opportunity with you! Drop me a line with Etsy's Conversation feature or at prettifications [!at]