PrettyasaPictureGift

Beautiful lasercut and engraved cards and gifts

Lanark, United Kingdom | 9971 Sales

PrettyasaPictureGift

Beautiful lasercut and engraved cards and gifts

Lanark, United Kingdom 9971 Sales On Etsy since 2016

5 out of 5 stars
(1916)
Clare Crocker

Contact shop owner

Clare Crocker

View all 205 items

Reviews

Average item review
5 out of 5 stars
(1916)
See reviews that mention:
quality 269 shipping 318 customer service 158
View all 1916 reviews

Updates

Love cheese? Then you’ll love our new engraved cheese board and knife set! Perfect for housewarming, wedding, anniversary and Christmas gifts
Lots of gorgeous new card designs have appeared in the shop over the weekend ... take a look at what’s new!
Our new engraved gifts include personalised notebooks, wine boxes, teacher pen pots, and these Father’s Day coasters, pop over and take a look at all our new products!
View all 30 updates

About

'That's not a job mummy, that's playing!'

'That's not a job mummy', that's playing!' is what my seven year old son tells me when he watches me work. When he comes into my craft room and sees all the colourful paper, card, embellishments, sticky tape and work in progress designs, he cannot fathom that this is my day-to-day job. Trying to tell him anything to the contrary is pointless! I secretly love that he sees it like that, because some days I see it like that too!

I chose to work from home to spend more time with my two little monsters, because soon, they will not be so little. Designing and making cards and gifts allows me to achieve that goal. I have always loved being creative, whether it's making themed birthday cakes for family, or decorating birthday banners with the children for my husband's birthday.

Why cards? Well, basically, I love the whole idea of sending and receiving cards through the post (none of this e-card nonsense!). I still find it exciting when a handwritten envelope from a friend lands with a little thump in our hallway. Sending greeting cards is such a long standing tradition, and I love to be part of that!

In addition to cards, I also make framed and engraved gifts and accessories. I'm a big fan of wall art, and filling the spaces on my walls is a never-ending activity in our house. The logistics of sending frames is more complex than cards, so once I have it all worked out, I hope to have them added to my shop listings in the coming weeks along with some other exciting new products!

To see more of what I make, please pop over and say hi at www.facebook.com/prettyasapicturegifts

Shop members

  • Clare Crocker

    Owner, Designer, Maker

    and everything else in between!

  • Laura

    Assistant, Customer Service

    and administration whizz!

Shop policies

Last updated on May 21, 2018
Hi and thank you for visiting Pretty As A Picture! Please contact me if you have any questions that aren't answered in the sections below

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are unhappy with your item for any reason, please get in touch. I will do my very best to resolve any issues.

If you have simply changed your mind, you may return non-personalised items for a refund to the value of the item. You will be responsible for any return postage costs incurred.

Personalised items will only be refunded if an error has been made on my part. You will have the option of receiving a replacement item or a full refund.

If an item is received damaged, please send me a picture of the damage (to allow me to submit a claim to Royal Mail) and I will re-make or refund your order as per your instructions.
Payment
My shop offers payment via paypal and direct checkout. Please feel free to use your preferred method.

All payments should be received within 24 hours, to prevent your order being delayed.
Shipping
See individual listings for shipping services available.

Ready to ship items are sent within 1-2 business days after the order is received. Personalised items are sent within 1-2 business days after the order is received.

I offer worldwide shipping.

If you need an item urgently, please get in touch and we can discuss all postage options.
Additional policies and FAQs
BESPOKE DESIGNS: If you would like to commission a bespoke card or frame, please get in touch and I will be happy to discuss your requirements.

FEEDBACK: after you have received your purchase, I would appreciate it if you could please take a moment to leave feedback. This lets me know that your items have arrived safely. If you are unhappy with your order for any reason, please do get in touch prior to leaving feedback and I will do my very best to address the issue.
Privacy
Privacy Policy

At Pretty As A Picture Gifts, we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR) and is effective from 25th May 2018.

Pretty As A Picture Gifts’ Privacy Promise

Pretty As A Picture Gifts are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR.
We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law and your data is always protected.
You may contact Pretty As A Picture Gifts at any time with any privacy queries or concerns and to see the personal data you have given us and request modification. Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.

Your information

When you place and order on our online systems (Etsy, eBay) or via our Facebook business page (facebook.com/prettyasapicturegifts), we collect your name, e-mail address, postal address, and contact details. Pretty As A Picture Gifts keeps a record of this information for tax purposes and for ensuring we fulfil our contract with you.
The only personal information we hold is what customers provide to us when they place an order on our 3rd party stores or via Facebook.
We do not share your personal data with 3rd parties, however it is stored on relevant systems - Royal Mail, Order Management Software, Accounting Systems which are GDPR compliant. If we are required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. An example of this would be if HMRC requested an audit of our accounting transactions.
We store sensitive data for as long as customers remain active clients. Emails are eradicated after 90 days. Information required for tax and legal requirements are held for 7 years as a requirement by law.
We keep a record of any orders you make from us, so we can help to deal with any enquiries or problems you may have in the future.
When you place an order with Pretty As A Picture Gifts you may be asked whether you’d like to consent to us displaying your order as part of our marketing materials. By giving your consent for us to do this you understand your personal data will be in the public domain and we assume no responsibility for the usage of this data subsequently. You may request to have your personal data removed at any time and we are more than happy to comply within 7 working days.
We keep a record of any e-mail communication you send us for 90 days, so we can track any problems or concerns you’ve had.
Pretty As A Picture Gifts kindly request that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.

How we use your personal data

All the data we gather when customers place an order or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
1. Processing your orders correctly.
2. Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
3. Reviewing our systems

Legal Basis for Processing Data

Pretty As A Picture Gifts’ lawful basis for processing data are:
Legal Obligation – tax purposes.
Contract – customers placing an order with Pretty As A Picture Gifts.

Requesting Your Information

If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact details below. Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing. Pretty As A Picture Gifts are more than happy to comply with this in accordance with the law.

How we protect data

You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet.
We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information. We take every precaution to safeguard your information.
All personal data stored by us is kept on a server in a secure environment. The computers on which data is accessed is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems. Physical data is kept in locked storage within secure premises. The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.

How you can help us protect your data

Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return.
Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications if you share a computer with someone else or are using a computer in a public place like a library or Internet café.
We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.

Further information

If you have questions about your personal data or our privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please email us (see below for contact details).

Changes to privacy policy

We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information always and may notify you of such changes by uploading the revised privacy policy on the Pretty As A Picture Gifts website, Facebook page, and Etsy/eBay Online Shops.

3rd Party References

If you would like to view the privacy policy of any third party companies mentioned in this Privacy Policy notice, please refer to the links below:
Royal Mail
https://www.royalmail.com/business/system/files/royal-mail-the-gdpr-opportunity-with-mail.pdf
Etsy
https://www.etsy.com/uk/seller-handbook/article/update-on-the-european-union-privacy/300423639314
Ebay
https://www.ebayinc.com/our-company/privacy-center/gdpr/
Paypal
www.paypal.com/en/webapps/mpp/ua/privacy-full
Wave
https://my.waveapps.com/privacy/
ZenStores
https://www.zenstores.com/privacy/
Microsoft (Email/Cloud Storage)
https://privacy.microsoft.com/en-gb/privacystatement

Contact Information

Clare Crocker
contact [!at] prettyasapicturegifts.co.uk
The information above can be used to contact our Data Protection Officer.


Last Updated: May 2018

More information

Last updated on Apr 20, 2017
Frequently asked questions
Custom and personalised orders

I am always happy to work with you to create a custom design, whether it is to tweak an existing card design in my shop, or develop a completely new idea. Please just message me to get started!

How long will my item take to arrive?

You will receive a notification email from Etsy as soon as your item has been despatched. I use Royal Mail 1st Class for all UK items and Royal Mail International Standard (not tracked) for outside of UK.

From date of dispatch I would expect items to be delivered in approximately 1-2 business days (UK) 7-10 business days (EUROPE) and 7-14 business days in all other overseas locations.

Please note: This can increase during busier times of the year such as Christmas.

Items are not sent tracked, however if you would prefer a tracked service, please get in touch prior to ordering for a shipping quotation.