PrettyByPam

All Things Crochet

Stanton, Kentucky

PrettyByPam is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

PrettyByPam is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 12, 2015

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Welcome to Pretty by Pam! Everything in my shop is hand crocheted by me. I have organized the items into categories for your shopping convenience. Custom orders are always welcome. If you see something you like but you want it in a different color or size please message me your request. Many of my items are made to order, however, most items typically ship within 1 week. If you want several of an item please feel free to message me, and I'll make a custom listing just for you. Thanks for looking and happy shopping!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My #1 priority is your satisfaction. If for any reason, you are unhappy with your purchase, please contact me within 48 hours, so that we can make arrangements for you to return the item at your expense for a refund. Shipping charges will NEVER be refunded. Items MUST be returned within 14 days for a refund. No refund will be given until I have received the item(s). Money will be refunded via the same payment method that was used to pay. Custom orders are non-refundable.
Payment
I accept all major credit/debit cards, Etsy Gift Cards, and PayPal. Payment is required at time of order. If redeeming a gift certificate, at checkout choose "Other" for payment method and include the certificate number in the "Note to Seller" section. I will send you an invoice for the amount due, if any. Prompt payment is appreciated. Payment MUST be received within 7 business days of purchase, or the order will be cancelled and the item(s) will be re-listed. Orders will NOT ship until payment has been received. Payment is required on custom orders prior to me making the item(s).
Shipping
I ship Worldwide! Orders typically ship within 2-3 business days after payment has been received, unless it is a made to order or custom order that requires the item(s) to be made. In that case, check shop announcements or individual listings for current turnaround time. All packages will be shipped via USPS or UPS with the cheapest method, which generally also means the slowest method. Upgraded shipping is available, so if a quicker method is desired please message me prior to paying for your order and I will calculate the additional shipping charges that you will need to pay. You'll receive a notification with your tracking number via email once your package has shipped.

INTERNATIONAL CUSTOMERS: I love my international customers, and I want my items to be available should you want to purchase; however, there are some special things that need to be noted with international shipments. International shipments can take a long time, sometimes in excess of 4-6 weeks. Please take this into consideration when ordering, and remain patient while you are waiting for your package to arrive. In addition, international buyers need to be aware of their own country's regulations and guidelines concerning international shipments. It varies by destination, and I cannot possibly know every country's policy. Lastly, buyers are responsible for all fees associated with shipping to their country. International shipments may be subject to import taxes, custom duties, and fees levied by the destination country. I have no way of knowing what, if any, fees may be due at time of delivery. For more information, it is recommended you contact your country's customs office.
Additional policies and FAQs
All the items in my shop are handmade by me!