SALE - 30% OFF Handmade Jewellery

Faversham, United Kingdom | 51 Sales


SALE - 30% OFF Handmade Jewellery

Faversham, United Kingdom 51 Sales On Etsy since 2009

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Shop policies

Last updated on March 2, 2011
Welcome to Pretty by Pistachio Handmade Floral Jewellery! If you have any questions regarding my policies, shipping or my items, please feel free to send me a convo or email me at louise [!at]

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If for some reason you are not happy with your purchase, please send me a message and we can work it out from there!

You may return an item within 10 days of receipt. If you would like to return an item it must be unworn and shipped back to me (at your expense). Once I have received the item back in perfect condition, I will refund you the cost of the item excluding shipping.

In the unfortunate case that your item is broken when it arrived (that happens in mail sometimes) you may send it back to me for repair and I will ship it back to you at my expense.

Please keep in mind that my jewellery is handmade and will break if not handled carefully.

Pretty by Pistachio will not be responsible for any loss during shipping when normal air mail is selected. If you have selected registered airmail and have not received your item within 14 days, please contact me and I will try and track it down.
At this time, I only accept PayPal.

Orders will be cancelled if PayPal payment has not been received within 48 hours (unless we've made other arrangements)! Please send me an email if your having issues with PayPal.
FLAT RATE SHIPPING! $2.25 to the United Kingdom and $3.75 everywhere else! Buy as many items as you'd like and pay one flat shipping rate!

I will send you a message via etsy to confirm your item has been posted.

Approximate Shipping Times

United Kingdom - 1-3 days
Europe - 5 - 10 days
United States & Canada - 7-14 days
Asia - 7-14 days
Australia - 7-14 days

Please note: In order to keep shipping costs low, I ship regular mail and airmail. Shipping charges do not include insurance or delivery confirmation. If you would like to upgrade your shipping to include insurance and delivery confirmation, please contact me. The cost will be an additional $2.50 to United Kingdom customers and $5 everywhere else. This will insure your package for up to $50. I will send you the tracking number after your package has been shipped. If you do not upgrade, I will have no way to track your package should it go missing.

If you are purcashing an item as a gift, I am able to ship your order directly to the gift recipient, I will wrap it accordingly and send it to the required address. Just send me a message in the "Message to Seller". If you would like a note included, please state this also.
Additional policies and FAQs
If there is something special you would like me to make, feel free to send me a message! I'll make a proto-type, send you a few photos of it, and if you're satisfied, it'll be on it's way!

Sending a gift? Let me know and i will include a message of your choice along with the item. I can also send your gift direct to the recipient.