prettylulu

Kamloops, Canada · 3 Sales

prettylulu

Kamloops, Canada 3 Sales On Etsy since 2009

0 out of 5 stars
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prettylulu

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prettylulu

Reviews

No reviews in the last year

Anonymous on Feb 11, 2010

5 out of 5 stars

I love it - my new perfect bag!

Shop policies

Last updated on March 17, 2011
Welcome to Pretty Lulu!

All of the toppers are handmade in a small Canadian city out of gumpaste. What's gumpaste? It's a sugar based dough that can be molded just like clay, takes colour wonderfully and dries very hard. It's completely edible but because it dries so hard I really don't suggest eating your topper.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We currently accept payments via paypal only.

Sales to customers within British Columbia will have PST added at checkout.
Shipping
I ship daily Monday through Friday. Please keep in mind that shipping from Canada to another country can take up a month.

Please make sure your etsy and paypal addresses match. If there is a discrepancy we will ship to the etsy address. If you would like your topper shipped to a different address, please make a note in the "message to seller" box or convo me before checkout.

SHIPPING OPTIONS:

All items ship via Canada Post.

Regular Parcel. Our default shipping method and that quoted in the product listing. This method does not offer tracking or liability coverage for loss or damage in transit. We cannot be held responsible for items lost or damaged if this method is used.

Expedited Parcel. Slightly faster delivery times than regular parcel with the reassurance of tracking and insurance up to $100.

Xpresspost. The speediest option available, with tracking and insurance up to $100.

If you would like to upgrade your shipping to Expedited or Expresspost, please let us know before payment is submitted and we will send a modified invoice.

SHIPPING RATES:

PACKAGING:
Your purse will arrive wrapped in recycled tissue in a sturdy mailing box. If you would like to have a gift tag included, please let us know.


All duties and handling charges for items sent outside of Canada are the responsibility of the recipient.
Refunds and Exchanges
At Pretty Lulu I strive to make each transaction a pleasant one. Before your order is shipped I will send a final photo for your approval, please let me know at that point if there are any changes needed. If you are dissatisfied with your purchase, please contact me right away. Due to the custom nature of the product returns will be considered on a case by case basis. In the event of a return/exchange the customer is responsible for all shipping costs. I request that returns be handled and packed well as items returned used or damaged will not be refunded.
Additional policies and FAQs
A note on colours:

It is impossible to achieve a pure bright white in gumpaste. Please realize that where white is used it will be a soft, ivory toned white.

As computer monitors vary I cannot guarantee a perfect match on elements such as flower colours unless a sample colour swatch is sent to me.