Pretty Lulu Bridal

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Shop policies

Last updated on February 8, 2011
Welcome to Pretty Lulu! All the clutches are handmade in Kamloops, BC using sumptuous silks, laces, and trims. I design and draft all my own patterns and am always coming up with new styles. If there's something particular you'd like to see, let me know!

If you're interested in my line of casual, colourful purses and home goods, please check out my other line, Pretty Lulu at And to keep up to date with everything that's going on with the brand, please visit the blog at

Pretty Lulu is named after the my cat, Miss Lucy Lulu, who, with her brother Tron sometimes likes to visit the studio. We do our best to keep from falling asleep on the fabric and finished purses, though!

Accepted payment methods

Returns and exchanges
At Pretty Lulu Bridal we strive to make each transaction a pleasant one. If you are dissatisfied with your purchase, please contact us right away. We offer a full refund, minus shipping, upon the safe arrival of the returned item(s). The customer is responsible for all shipping costs on returns or exchanges. We request that returns be handled and packed well as items returned used or damaged will not be refunded. Custom orders are NOT returnable.
We currently accept payments via paypal only.

Sales to customers within British Columbia will have PST added after checkout. Please wait to pay until an invoice is emailed to you with the tax added. Alternatively an additional invoice for just the tax amount can be sent.
I ship daily (except Saturday and Sunday, Canada Post's days off) and always try to send out the same day payment is received. If you'd like your purse gift wrapped and tagged let me know and I'd be happy to do that for you.

Please make sure your etsy and paypal addresses match. If there is a discrepancy we will ship to the etsy address. If you would like your purse shipped to a different address, please make a note in the "message to seller" box or convo me before checkout.


All items ship via Canada Post.

Regular Parcel. My default shipping method and that quoted in the product listing. This method does not offer tracking or liability coverage for loss or damage in transit. I cannot be held responsible for items lost or damaged if this method is used.

Expedited Parcel. Slightly faster delivery times than regular parcel with the reassurance of tracking and insurance up to $100.

Xpresspost. The speediest option available, with tracking and insurance up to $100.

If you would like to upgrade your shipping to Expedited or Expresspost, please let me know before payment is submitted and I'll send a modified invoice.



Regular: $8 5-9 business days
Expedited: $14 5-9 business days
Express: $20 5-7 business days


Regular: $9 5-9 business days
Expedited: $16 5-9 business days
Express: $26 3-6 business days


Regular: $18 7-10 business days
Expedited: to be quoted but around $26 7-10 business days (not available for all countries)
Express: to be quoted but around $58 4-7 business days

Your purse will arrive wrapped in recycled tissue in a sturdy mailing box. If you would like to have a gift tag included, please let me know.

All duties and handling charges for items sent outside of Canada are the responsibility of the recipient.
Additional policies and FAQs
I love to receive custom orders and can personalize your clutch as little or as much as you'd like.

* Send me a fabric swatch and I'll pick one of our silk dupionis to match *

* Have extra fabric from a custom made dress, antique lace, or a prized piece of costume jewelry? I can incorporate them into your personal design *

* Send a photo of your dress, decor, flowers, or other inspiration, and I can design a clutch to go with it. *

* Include an embroidered monogram, significant date, or favourite saying in your custom clutch. *

In order to minimize our environmental impact, all Pretty Lulu Bridal fabric scraps are composted and paper and plastic waste recycled.