prettypapercuts

Pretty Paper Cuts

Whitby, Canada · 4 Sales

prettypapercuts

Pretty Paper Cuts

Whitby, Canada 4 Sales On Etsy since 2010

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Shop policies

Last updated on February 3, 2011
Welcome to my shop!

I have tried to be as clear and concise in writing these policies as possible, but if you have a question about them, please contact me for clarification before placing an order.

All items are handmade with care by me in my smoke-free home, so no two are identical. That's the beauty of handmade! Please allow for slight variances from what is shown in the sample photos.

I want my customers to be happy! Have a question about something in my shop? Like something, but want it in a different colour or pattern? Please feel free to convo me before purchasing!

Accepted payment methods

Returns and exchanges
-Item(s) must be returned within 14 days after you received your purchase and must be in their original condition.

-Shipping costs will be subtracted from your refund and/or exchange. You are also responsible for return shipping.

-If an item is damaged in shipment, it must be returned to me for repair or replacement.

-I cannot be responsible for packages that are lost in the mail.

-Custom orders are not eligible for returns/exchanges
Payment
Payment is accepted via PayPal only. Payment must be made within 3 days of purchase, or order will be canceled.

Credit and Debit card customers - You do not need a PayPal account to pay for your items through PayPal! Choose the PayPal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a PayPal account. Thank you!
Shipping
I ship my customer's orders on Tuesdays and Thursdays. If you would like to place a rush order, please let me know BEFORE purchasing and I can send you a quote for your shipping costs as well as create a custom listing for you to purchase.

Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.

It is not my intention to make money by charging shipping. The shipping amount attached to any of the items for sale in my shop covers costs for packaging and shipment only. If the amount I pay to ship an item to you is less than the amount you paid, I will refund the overage to you within 2 business days after it has been shipped.
Additional policies and FAQs
Custom and wholesale orders require a 50% deposit for the order to begin. The remainder, plus shipping, is due when the item is complete, and before it is shipped out.