PrettyPenguinStitch

Personalized Clothing and Gifts

Burleson, Texas | 3200 Sales

PrettyPenguinStitch

Personalized Clothing and Gifts

Burleson, Texas 3200 Sales On Etsy since 2012

5 out of 5 stars (887)
Kristine of Pretty Penguin Stitches

Contact shop owner

Kristine of Pretty Penguin Stitches

Announcement    Thank you for visiting Pretty Penguin Stitches!

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PRODUCTION TURNAROUND TIME:
Standard production time is approximately 3 weeks. Please allow for additional time for shipping.
During peak holiday seasons production times is approximately 4 weeks. Peak holiday seasons include the month of August and Thanksgiving Day through New Years Day.

RUSH PRODUCTION:
Rush orders for 24 hr, 72 hr, and 1 week production are available on a limited basis. Please convo me for current availability and fees before ordering.

Ship by Dates and Delivery Dates provided by Etsy are estimates only and are not guarantee of US Postal Service delivery dates.

Announcement

Last updated on Jun 6, 2019

Thank you for visiting Pretty Penguin Stitches!

-----------------------------------------
PRODUCTION TURNAROUND TIME:
Standard production time is approximately 3 weeks. Please allow for additional time for shipping.
During peak holiday seasons production times is approximately 4 weeks. Peak holiday seasons include the month of August and Thanksgiving Day through New Years Day.

RUSH PRODUCTION:
Rush orders for 24 hr, 72 hr, and 1 week production are available on a limited basis. Please convo me for current availability and fees before ordering.

Ship by Dates and Delivery Dates provided by Etsy are estimates only and are not guarantee of US Postal Service delivery dates.

Updates

A sneak peek behind the scenes of the creation process. Fabric pieces tacked down for our Prince Charming Cutie and beginning the satin stitches.
New shirt design to the shop for 2017! Princess Isabel Cutie!
Pairs perfectly with the Princess Elena Cutie for an adorable sister set!
View all 4 updates

About

Personalized Clothing and Gifts for All Occasions

Pretty Penguin Stitches opened on September 1, 2012. Since then, it has been my joy and privilege to create one-of-a-kind items for my customers' special moments. Starting as embroidery, Pretty Penguin Stitches now offers embroidery, applique, heat pressed vinyl, adhesive vinyl, and sublimation personalization options.

Thank you to all Penguin customers (past, present, and future) for allowing me to play a role in your cherished memories!

An extra thank you to my military customers for letting me share in the most joyous moment of any deployment: HOMECOMING! From one military family to another, thank you for your family's service and dedication to our country's freedom!

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Shop members

  • Pretty Penguin Stitches

    Owner, Designer, Maker

    Howdy! My name is Kristine and I am the owner/creator at Pretty Penguin Stitches. Whether you are looking for embroidery, applique, vinyl, or sublimation, I look forward to creating a special one-of-a kind item just for you!!

Shop policies

More information

Last updated on Apr 16, 2019
Frequently asked questions
Rush Processing and Rush Shipping

Rush availability is not always available and MUST be approved before ordering. Please message me PRIOR to ordering for current rush availability.

12-Hour Cancellation Policy

Orders may be cancelled within 12 HOURS of purchase.

After 12 HOURS from the time of ordering, all orders are NON-REFUNDABLE.

Current turnaround times are posted throughout my shop and also appear at checkout. Orders placed with a rush request WITHOUT prior approval will NOT be honored and will be processed according to the current standard production time. Refunds will NOT be made for items arriving after the designated date or cancellations made after 12 hours from purchase.

Fabric Designs/Colors

Fabric patterns in your final product may vary from those used in the original listing should this happen. (Ex. chevron fabric is out of stock; polka dot of similar colors may be substituted.) I do try to keep them similar, but that's not always possible.

If you want a certain pattern used or DO NOT WANT a certain pattern used, please specify that in the "Notes to Seller" box during checkout.

Custom color requests are also available; however, I can not guarantee the same pattern in every color. (i.e. sample shows Pink Chevron, but blue is requested. Blue may be done in polka dot or other pattern.)

Shipping

*Orders with Fri., Sat., Sun., or USPS Holiday ship dates will ship the following USPS postal business day. Ship dates are estimates and may vary by 1-2 business days. Please allow up to 48 hours for orders to update with USPS.

*Delivery dates are estimates only. Unexpected USPS transit delays can occur. Pretty Penguin Stitches is not responsible for USPS delays. Refunds will NOT be given for postal service delays.

*Orders shipped via Priority Express that DO NOT deliver by the USPS guaranteed date will be refunded the cost of SHIPPING ONLY after being processed by USPS. Cost of product WILL NOT be refunded.

*RETURN/EXCHANGE: In the event a return or exchange is approved, BUYER shall be responsible for all return shipping costs.

International Shipping

International shipping is available to select countries. Buyer is solely responsible for all customs fees, taxes, duties, etc. Please allow additional shipping times for international orders. Pretty Penguin Stitches is not responsible for customs delays.

RTS (Returned to Sender) Orders

RETURNED TO SENDER:
If an order is returned to me by USPS, I will contact you to setup payment arrangements for the costs of re-shipping the order to you.

Return to Sender (RTS) orders must be claimed within 45 days of notification of the return. Notification will be made via Etsy messaging. If a RTS order is unclaimed, it will be considered abandoned. Abandoned orders will NOT be refunded or remade. Unclaimed orders will be considered FULFILLED and will require an additional purchase to remake the unclaimed item.

NO REFUNDS WILL BE GIVEN FOR ITEMS RETURNED TO SENDER FOR ANY REASON.

Digital Files

PRETTY PENGUIN STITCHES DOES NOT SELL DIGITAL FILES. All digital design files are protected by U.S. intellectual property laws. As such, Pretty Penguin Stitches DOES NOT sell or share digital design files for any reason; even in the event the shop has closed or the design is not longer available for sale by the original designer.

Business Hours

MON: 9AM - 2PM CST
TUE: 9AM - 2PM CST
WED: 9AM - 2PM CST
THU: 9AM - 2PM CST
FRI: 9AM - 12PM CST
SAT: Closed
SUN: Closed

Closed all USPS observed holidays.

Please allow 24 hours for messages received during business hours to be returned.
Please allow up to 72 hours for messages received outside of regular business hours.