Prettypeonies~ whimsical jewelry

Melbourne, Australia

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Shop policies

Last updated on April 29, 2022

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Thank you for dropping by. Here you will find all the necessary information for a smooth and enjoyable transaction.

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Discounts, giveaways, free shipping events

Get free shipping if you are a fan ♥
. Send me a convo to confirm.Fees will be refunded through Paypal

For any free shipping, discounts mentioned in the front page, the difference will be refunded through paypal after you pay.
Please contact me through convo if you have any queries.

All jewellery are made to the best posssible strength and quality. Please handle them with care as certain materials used are quite fragile.

Eg: Do not wear them to bed, in the shower or to the pool.

I reserve the rights to substitute any parts of an item to the best possible similarity in terms of shapes and colours when my supplies run out. Please bear in mind that it will not have a dramatic change in effect to the end product

Eg: Substituting an ivory pearl to an off-white pearl on non-focal points of a bracelet, or lobster clasp with spring clasp or pink flower with pink frosted flower.

Anything you see can be adjusted, modified from a bracelet to a necklace, vice versa or however you like.

Please you have any questions , please kindly send me a convo .

Accepted payment methods

Returns and exchanges
All sales are final.

If you absolutely not satisfied with your purchase, i am happy to do an exchange for the price of the item, excluding shipping, you will need to mail the item back to me. Please contact me through convos if you have any concerns.

I am not responsible for purchases lost in the mail and there will be no refund.

To ensure your purchase in a safe and securedly delivered, please contact me to upgrade the shipping to EMS .

You will have to add $ 20 more to cover the mailing. I will send an invoice to you once you request for it. It is recommended if you are buying a few items. Please CONTACT me before your purchase

Normally, the default mailing will be the one on display at each page.

The costs includes the cost of stamps, bubble bag, packaging and handling time at the post office.

Mailing usually takes 7-10 business days to arrive at destinations worldwide. Any unprecedented delays are out of my control once it is mailed.
Paypal is the preferred choice of payment method. It is instant, easy and secure for both buyers and sellers as private banking information is not disclosed.
You can pay with Paypal even though you are not registered with them.

Other payment methods: Internet banking funds transfer.

You can transfer funds to pay your items online using your savings account if you are registered with internet banking with your financial institution. You will need to let me know when you are choosing this method as i have to inform you of my bank account details and funds may take up to 3 days appear.
Please always contact me if you have any concerns =)

Payments are due immediately when you checkout. If you have trouble paying, please let me know. We can always work out an instalment plan if you need some time to pay it off.
All purchases are mailed within 3- 5 days after receiving payments, excluding weekends.

If you need it sooner, please kindly leave me a message when you checkout.
Additional policies and FAQs
I do custom orders and wholesale.
Feel Free to contact me for more details