prettysweetsupplies

♥ Pretty Sweet Supplies ♥

Woodbridge, Virginia · 201 Sales

prettysweetsupplies

♥ Pretty Sweet Supplies ♥

Woodbridge, Virginia 201 Sales On Etsy since 2008

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(187)

Announcement   Welcome to our shop!

Announcement

Welcome to our shop!

prettysweetsupplies

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prettysweetsupplies

Shop policies

Last updated on February 7, 2011
* Trade Friendly Shop. Please convo. *

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As of March 1, 2008, we will no longer be able to ship vintage jewelry or new jewelry containing vintage components to California addresses. Any orders placed with a California ship-to will be canceled and refunded. We have had to adopt this policy because of the new California Lead-Containing Jewelry law, which contains no exceptions for small businesses, or those using vintage and new components which cannot be tested for lead content without destroying them. We do not think our pieces have lead, but we can not prove it without destroying our jewelry. If you are from California and do not like this policy, please contact your legislator to help get the law changed.

Thank you very much for your understanding regarding this matter.

** If you have any questions about our store polices, please ask.

♥♥NEW STORE POLICY♥♥

As of March 1, 2008, we will no longer be able to ship vintage jewelry or new jewelry containing vintage components to California addresses. Any orders placed with a California ship-to will be canceled and refunded. We have had to adopt this policy because of the new California Lead-Containing Jewelry law, which contains no exceptions for small businesses, or those using vintage and new components which cannot be tested for lead content without destroying them. We do not think our pieces have lead, but we can not prove it without destroying our jewelry. If you are from California and do not like this policy, please contact your legislator to help get the law changed.

Thank you very much for your understanding regarding this matter.

** If you have any questions about our store polices, please ask.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
-We accept paypal and credit/debit cards.
-Due to non-paying buyers, payments are expected within 24 hours from sale date or we'll have to cancel the transaction.
-We hold/reserve orders for up to 7 calendar days, please ask.
-Virginia residents, please add 7% Sales Tax to total before shipping.
Shipping
-All items are shipped from the US within the next two business days (except weekends and holidays) via USPS first class mail (5-7 business days) once payment is cleared.
-Message us so we can recalculate shipping costs if:
*You want Express Mail.
*You want your order to be insured.
In these cases, please wait for an updated invoice before paying.
-We combine shipping costs if you order more than one item from this store and from our other shops, Pretty Sweet Designs (http://prettysweetdesigns.etsy.com) and Pretty Sweet Supplies (http://prettysweetsupplies.etsy.com).
-All products are carefully examined to make sure they're in the greatest condition before sending them out. We do the best we can to make sure orders get to you safely. However, we are not liable for any damages, lost or stolen packages sent if insurance is not requested.
-First items are $2.50-$3.50 shipping (domestic) and succeeding items depends on what type of product. Maximum shipping for ALL orders is always $7 (domestic). Shipping paid in excess of this will be refunded through Paypal after full cleared payment has been made.

FOR INTERNATIONAL BUYERS:
**All international orders are shipped out once a week. If you need your order mailed out immediately, please convo us.
Please note: International Orders might take longer to be delivered since different postal policies and procedures vary.
Refunds and Exchanges
-We make sure that all orders are in great condition before shipping them, but if for any reason you are not satisfied with the product, let us know. We'll see what we can do to help you.
-We do accept returns and exchanges, but they must be unopened, unused, and in original packaging.
-Returns and exchanges are for regular priced items only and must be returned (postmarked) within 7 calendar days from date of receipt.
-Please note: We do not cover return shipping costs. We must receive the product first and examine it before we can exchange your purchase or send a refund. Shipping costs must be paid by buyer on replacements for exchanged items.
-Shipping will not be refunded. All refunds will be sent through Paypal only.
-All CUSTOM ORDERS, items on CLEARANCE and SALE are final. There are no returns or exchanges for these.
Additional policies and FAQs
♥♥CUSTOM ORDERS♥♥

-If you see something you like, let us know so we can see if we can make it again for you. We will do our best and inform you right away. Please message or email us.
-A non-refundable 30% of the total custom order must be paid for to secure order and payment.
-We'll post and hold custom orders for 7 days. If the rest of the balance is not paid for within that time, order is considered canceled and voided. For questions, please message us.
-Please note that it may take up to a couple of weeks or more to do custom orders. Depending on the availability of supplies.
-All custom orders are FINAL. There are no returns and exchanges for these.

♥♥DISCOUNTS/COUPONS♥♥

If you have a discount or coupon code, please message it to us at checkout and you will be refunded the discount via Paypal. Coupons and promo codes cannot be combined with other offers, discounts, or sales.

♥♥CARE♥♥

We make sure that our materials are of high quality so our products will last long, especially if you take good care of them!

Some quick tips for care for your jewelry:
-Please do not get it wet.
-Only use jewelry cleaner to clean them.
-Make sure jewelry is in proper storage after use. Do not expose to high heat.
-Do not sit or step on it.
-Jewelry with tiny items on it are not suitable for children under 5 years of age.

♥♥GIFT WRAP/MESSAGES♥♥

-We can gift wrap items for you and include a gift message/tag for free! Just let us know.

Note: We do our best to take pictures of items under natural light. Some lighting might be different because photos were taken at different times during the day and computer monitors vary. Items may appear bigger than actual size since we try to take up close pictures to show details.

Thank you for visiting our store and enjoy!