JeniHarveyDesigns

Jeni Harvey Designs

Cool, California | 3164 Sales

JeniHarveyDesigns

Jeni Harvey Designs

Cool, California 3164 Sales On Etsy since 2011

5 out of 5 stars
(554)

Announcement   Instant download items are ready for purchase! If you have an order request, don't hesitate to send me a message. Shipping will be delayed between June 1-June 14 but custom digital design orders can still be managed. Thanks for your business!

Announcement

Last updated on May 13, 2018

Instant download items are ready for purchase! If you have an order request, don't hesitate to send me a message. Shipping will be delayed between June 1-June 14 but custom digital design orders can still be managed. Thanks for your business!

Jeni Harvey

Contact shop owner

Jeni Harvey

Reviews

Average item review
5 out of 5 stars
(554)
View all 554 reviews

About

Offering an eclectic mix of photography, tutus, digital design, mason jar cups and whatever else I am inspired to design.

My shop started out with a bright orange tutu. I used tulle left over from our wedding and made a tutu for my daughter, but have now taken the tutu to my classroom. After seeing how much delight was brought from wearing a tutu, I decided to make and sell them and wanted to cover the cost of materials so I could give them away as gifts.

As time went on, and my girls (Scarlet 5 & Madrone 7), flock (chickens), herd (goats and miniature horse), orchard (50 fruit trees) and garden grew, so did my products and services being offered. Not only was I selling tutus but taking photos for people, making Bunco Score Cards and custom invitations, mason jar cups and even goat's milk cheese and cajeta for local people!

It has always been my goal to make customer service my number one priority. Well, maybe a quality product is just as important but after working in retail in Los Gatos for a couple years, I know how important customer service is. Actually, being a teacher requires excellent customer service as well. Not only do I have to teach my students, but I have to work with parents, administrators and other staff.

So, if you are looking for any type of product or service I offer and would like to get to know someone from Cool, CA, send me a message! I will take really good care of you and promise you will not be disappointed in your purchase. I hope you choose Jeni Harvey Designs and I look forward to working with you/getting to know you. :o)

Around the web

Shop members

  • Jeni Harvey

    Owner, Maker, Designer, Photographer, Tutu Maker, Bunco Score Card And Invitation Creator, Mason Jar Cup Creator

    I'm a city born-country girl through and through. I'm a mom first to my girls and next a teacher to 2nd and 3rd grade students. After that my time is spent on our homestead and with my fun side job/hobby- Jeni Harvey Designs.

Shop policies

Last updated on July 9, 2018
Have you ever walked in to a GAP and been greeted by an overly friendly employee who says ,"Hello" immediately as you walk through the door? That person is called the "Greeter" and it is actually a position GAP employees have to take turns being.

After working retail for a few years in high school, I learned the importance of customer service. I feel that customer service is equally important as quality product. I treat each of my customers and potential customers with respect, sincerity and my goal is have happy customers who are not only satisfied with their purchase but will refer my shop to friends and family and become repeat customers.

If you want to have a great shopping experience and I have anything to offer you, don't hesitate to send me a message or make a purchase!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
*My commitment to you is to offer quality products with exceptional customer service. I try to get all questions answered so you know exactly what to expect and know what you are getting. If for some reason you are not happy with your purchase, please send me a message to let me know so I can make sure you are completely satisfied with your order.

*Digital design orders are non-refundable if I have already emailed you the file. If I haven't already and you change your mind, your order can absolutely be refunded.
Payment
Payment must be paid in full before I begin making your tutu(s) and/or ship your order.
Shipping
All orders will be shipped via USPS. Some orders will have delivery confirmation with a tracking numbers but not all. I will typically ship your order out within a week. If it gets delayed and will take a bit longer, I will let you know.
Additional policies and FAQs
If you live local and would like to meet up rather than your order being shipped, let me know!