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prettyware's Shop Announcement

Vintage and Reclaimed Drawer Pulls, Knobs, Wood Onlays, Painted Cast iron Hooks, eclectioc collections

prettyware's Shop Policies

Payment

I don't mind taking checks if you don't mind waiting for your check to clear before shipping.

I prefer Credit Cards, Paypal or POST OFFICE money orders...

Shipping

Please click the shipping tab for shipping info and processing times, or contact me and I will give you what information you are not able to find.
International buyers please be aware that your country may or may not require an additional fee for picking up your packages and that fee will be your responsibility.

Refunds and Exchanges

I've always hated to have to read a big long disclaimer but after 5 + years, I'm going to need to adjust my returns policy.
Please read the descriptions and take the appropriate measurements. That's really all it will take to make a satisfactory transaction for both of us. I am no longer allowing returns for size being wrong or for screws being too long, too short, etc. If you need a certain size screw, take the MEASUREMENT and ask me....I'll be more than happy to send the size screws you need.
I will accept returns for items significantly not as described. I make every effort to describe and photograph and MEASURE my hardware pieces, but in the event I have not taken an accurate measurement, I'll accept a return.
I will not accept any return initiated after 7 days of receipt. I like to give you time to look over your purchase but if you buy something and don't look at it for a month, I can't be responsible for that.
If you're actually reading this, thank you. If you have any questions, please ask me. I've been here at etsy for more than 5 years and I'm always happy to answer any question.

Last Updated March 19, 2015