If you need them before this time frame, please send me a convo PRIOR to making your purchase to see if I can accommodate your request. I hand make all my items, so they naturally take time to put together. Although try my best to work as quickly as I can, I also want them to look the best they can be. I do charge a RUSH fee for orders that need to be completed before the above time frame. So please contact me to further discuss your special requests.****
Thank you and have a wonderful day!
Accepted payment methods
Returns and exchanges
If there is a concern with any of my products upon arrival, please contact me immediately after you receive your items. While I do not offer refunds, your business is truly important to me and I hope to work out a pleasant resolution.
PLEASE NOTE: ALL CUSTOM orders are final sale, as they are made specific to your needs.
I also welcome international customers! If my listings do not include international shipping, please send me a convo and I will be happy to add the option for you to purchase the item(s) you'd like to order.
To be budget friendly with my customers, most of my items ship by USPS first class mail (3-5 business days for delivery time after mailing) or Priority Mail (2-3 business days for delivery time after mailing). More delicate items will automatically be sent by Priority Mail.
EXPRESS DELIVERY OPTION:
I am open to sending items by Express mail and those options include different fees. If you are interested in upgrading your shipping, please send me a convo prior to making your purchase and I will adjust the shipping fees to expedite your order.
UPGRADING SHIPPING AFTER YOU'VE PLACED YOU'RE ORDER:
If you wish to upgrade your shipping AFTER you have made your purchase, you must send me a convo within 48 hours of making your purchase and I will create a separate listing for you to pay for the difference in shipping.
Most of my international packages are sent by first class mail only, unless there is an arrangement made with me to upgrade your shipping to priority or express mail.
International Packages: Please be advised that the average shipping time for first class international mail is approximately 7-13 business days. However, it is common for packages to be delayed when shipping internationally. So please be prepared for slightly longer wait times, unless you have made arrangements for me to ship them by Priority or Express delivery. I also will not mark your package as a "gift," since that would be providing incorrect information and may result in your items being delayed or sent back.
PACKAGES ONCE THEY ARE MAILED:
Pretty with Sprinkles is not responsible for packages once they have been handed to the postal service. All items are packaged with the upmost care and I ship your package(s) to the address indicated on your invoice under "shipping address." Unfortunately, I have no control over the status of your package(s) once it leaves my possession. If you would like a tracking number for your package, please let me know and I will make a separate listing for you to purchase an upgrade on your shipping to a trackable mailing option.
Additional policies and FAQs
I am proud that Pretty with Sprinkles is an Eco-Friendly shop. By going eco-friendly, the paper is 100% recycled and there can be tiny flecks or pin holes in the sheets. These do not take away from the performance of the paper and are made with quality and innovation right here in the U.S.A. So please keep that in mind with your order and you are wonderfully helping with the environment.
ROUNDED AND POINTED ENDS FOR TISSUE PAPER POM-POMS:
Please note that most of my paper pom-poms come with BOTH rounded and pointed ends, unless specified in the listing. This has been the most requested option from my customers and a variety of different ends add more texture and life to the pom-poms. You are welcome to choose pointed or rounded ends only by simply indicating your preference in the "notes" box during checkout. If it is not specified in the listing or in the notes section, I will automatically make your order with a combo of both types of ends.
Thank you so much and I hope you love your pom-poms!