PricklyCactusCollage

Feminist, LGBT & Other Buttons - Magnets - Little Gifts

Toronto, Canada · 8362 Sales

PricklyCactusCollage

Feminist, LGBT & Other Buttons - Magnets - Little Gifts

Toronto, Canada 8362 Sales On Etsy since 2015

5 out of 5 stars
(1448)

Announcement   Don't forget to tag us on IG with #pricklycactuscollage, and follow at @pricklycactuscollage - we love to see our buttons & magnets in their new homes. Buttons and Magnets make the perfect little present for a loved one or friend, as well as giving you the chance to make a statement! Your order can be gift wrapped on request. We also do custom orders and offer discounts on larger quantities - just ask!Some items (pencil cases, postcards) have moved to our sister store: http://dazzle.etsy.com. Please join us there!

Announcement

Last updated on Apr 11, 2018

Don't forget to tag us on IG with #pricklycactuscollage, and follow at @pricklycactuscollage - we love to see our buttons & magnets in their new homes. Buttons and Magnets make the perfect little present for a loved one or friend, as well as giving you the chance to make a statement! Your order can be gift wrapped on request. We also do custom orders and offer discounts on larger quantities - just ask!Some items (pencil cases, postcards) have moved to our sister store: http://dazzle.etsy.com. Please join us there!

Catherine Jones

Contact shop owner

Catherine Jones

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Reviews

Average item review
5 out of 5 stars
(1448)
View all 1448 reviews

About

Scissors and gluestick

I love photography, collage, vegetarian cooking, connecting with friends, everything vintage, as well as traveling and exploring this amazing world we live in. I have never met a vegetable I didn’t like and have traveled far and wide, including an exciting solo adventure to the Arctic Circle.

I live in a 100+ year-old house in a tiny apartment full of books and art. I design and manufacture the buttons we sell in a little nook in front of an exposed brick wall, looking out over our overgrown backyard where Oreo loves to play. Our neighbourhood is rapidly gentrifying and might best be described as vibrant and gritty. Although we are in Canada’s biggest city - Toronto - we have set down strong roots here. Our home is full of music and poetry - from bluegrass to punk rock, and new wave to house music.

As a professional artist I have shown my collage and photographic works in galleries in Toronto, NYC and Ireland, but I am excited to share what I like to call “miniature works of art” in the form of pinback buttons, magnets and greeting cards here on Etsy. I think of buttons, magnets and pins as a small, stylish and fun way to show your individuality and personality. We are always happy to do custom orders so if you have an idea for a button or magnet, please don't be shy about getting in touch.

What Do Our Customers Say?

"Our pins came out just perfect! We are so thankful! Seller was very open and receptive to my ideas and it was just a wonderful experience to work with such a kind and lovely person. Thank you again!"

"I'm so happy with this purchase! Catherine was very quick to confirm and personalize my order and easily accommodated my change of address. Shipping across the country was fast, and the magnets are very strong. The magnets are well-made and look great on my chalkboard!"

"Shipped very quickly, and with a bonus button with a lovely picture of pumpkin pie on it. When I ordered two buttons separately from this provider, they shipped them together, refunded shipping prices on one of the buttons and sent me a lovely message informing me of this. Great customer service, and I will certainly consider buying from this seller again if I see they have something else that catches my interest!"

Shop members

  • Catherine

    Owner, Creator, Designer

    Photographer, collage artist, student, globetrotter.

  • Oreo

    Whisker Development, Alarm Clock

    KItten of the household, whisker development, alarm clock, and early morning cuddler.

Production partners

  • Printing Service

    Montreal, QC

    Prints my designs on fabric, including pouches and pencil cases.

  • The Printful

    Chatsworth, CA

    This printing service prints my designs on various items, including mugs and tote bags. All work is done with care and great attention to detail, and is completed here in the United States.

Shop policies

Last updated on April 13, 2018
Welcome to my shop! We strive for excellence in customer service. If there is a problem with your order please get in touch using the "Contact Us" button or write pricklycactus2 [!at] gmail.com.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
I am not happy unless you are happy. If you are unsatisfied with your order for any reason I will work with you towards resolution.

--BUTTONS & MAGNETS: Missing, Lost or Stolen --

Delivery times vary. Please allow 3-4 business days for your order to be prepared. After this, please note that within Canada mail can take up to 10 business days or 2 weeks with Canada Post, to the United States mail can take up to 5-6 business days, and to international destinations mail can take up to 4 weeks (sometimes longer if the item is held up in Customs).

Items to the United States are shipped with USPS tracking. If your item shows as "delivered" by USPS your first step is to contact your local post office with the tracking number. Deliveries within the USA are tracked by GPS and often the post office can let you know exactly where the parcel was dropped off. Please also check with neighbours or family members to see if someone has taken the parcel in.

If these steps do not turn up the parcel, we will need a letter/e-mail from you confirming that it has been lost or stolen in order for us to replace and/or refund the item. Please send us a convo and we will guide you through this process. We cannot replace or refund your item until we have received this letter/e-mail from you.

--BUTTONS & MAGNETS: Returns--

I accept returns for any reason, up to 7 days after you have received the item. The item must be returned in its original condition.

--BUTTONS & MAGNETS: Damage--

Please let me know immediately if your item arrives damaged. Damaged items will be refunded and/or replaced at no cost to you. Please keep the item with its original packaging while we file a claim -- evidence of damage to items may be requested by the insurance company for up to six months following delivery. Buttons and magnets do get mangled at times going through the postal system. Please let us know before you leave feedback if you are unhappy in any way with your order.

--BAGS--

Our policies are a little different for mugs and tote bags as we work with an outside manufacturer. Please note:

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on the part of "The Printful" are covered at our expense.

If you notice an issue with your order, please submit a Problem report by following the instructions in this video: https://www.theprintful.com/returns

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the Printful facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

We cannot refund mug or bag orders due to buyer’s remorse.
Payment
I accept all major credit cards through Etsy Direct Checkout, as well as Etsy giftcards and Paypal.
Shipping
Buttons and magnets are made to order and ship within 2-4 business days. Where possible I will combine shipping costs on multiple orders, and refund any postage overage to you.

Buttons and magnets are carefully wrapped and ship in a bubble mailer; please let us know if you would like your order to be gift wrapped or if you would like us to include a small card (use the "Note to Seller" field on checkout).

Mugs and tote bags are ready to ship in 4 to 8 business days.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Catherine Jones, am the data controller of your personal information. If you have any questions or concerns, you may contact me at pricklycactus2 [!at] gmail.com. Alternately, you may mail me at:
Catherine Jones - 1488 Queen Street West, Box 90111, Toronto, ON, CANADA M6K 3M4

More information

Last updated on Apr 13, 2018
Frequently asked questions

How long will it take to receive my parcel?

Your button or magnet order will be processed in 4 business days, and to this you must add time spent in the postal system. On average it takes 5 business days for mail to reach US destinations. Within Canada, depending on your location, mail can take anywhere from 4 to 10 business days. Sometimes international orders will take a little longer if your parcel is held up in Customs. Please let us know if you have a firm deadline for your order as we can provide you with shipping alternatives, including Expedited and Express Post.

Mugs take take 3 to 7 days to process and an additional 3 to 8 days to ship to US destinations. Again, please let us know ASAP if you need rush shipping on your order.

Do you include tracking?

We are happy to provide tracking on US orders, but cannot offer it on Canadian orders or international unless specifically requested and paid for. Please get in touch if you would like us to add tracking to your parcel. If for some reason your parcel does not arrive, please be assured that we are happy to replace the items or refund the cost of your order to you.

Gift wrapping and packaging

Buttons are carefully packaged in small, clear bags; magnets are attached with double sided tape to a card, and then placed in an envelope (to ensure that they do not get loose when traveling through the post). We do provide gift wrapping using tissue and ribbon if requested - please send us a note on checkout using the "Note to Seller" field. We can also include a small gift card - just let us know what wording you would like us to use.

We cannot gift wrap mugs and tote bags at this time.

Sizing details

Buttons and magnets are 1.25 inches in diameter. This is quite small: ever-so-slightly larger than an American or Canadian quarter. Please familiarize yourself with the size before ordering so as to avoid disappointment when your buttons arrive.

We do not offer larger sizes at this time as we only own the one button press.

Custom and personalised orders

We are happy to take custom orders. Please send us a convo to discuss details. Since buttons and magnets are only 1.25 inches in diameter, only a few words or a very simple design would be appropriate. If in doubt, send us your design and we can show you what it would look like on a 1.25 inch button.

Newsletter

Would you like to learn about new products and receive coupons to use at Prickly Cactus Collage? Sign up at http://eepurl.com/cm17t5

Wholesale availability

We do offer wholesale on all buttons except the build-your-own "mix and match" sets of 8. Please send us a convo for more info.

Shipping seems extraordinarily high... what gives?

Sometimes the Etsy shipping calculator goes bananas, especially if you are ordering multiple single buttons (ie 25 single buttons). Please send an email before checking out and we can setup a custom listing for you. If you have already checked out please send a message and we will reimburse the difference between the Etsy calculation and actual shipping cost. We do our best to catch these shipping overages as they occur but sometimes they slip past. Please don't be shy!