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princessbooksbyjmh

Designer wedding, birthday, and baby shower supplies.

Vail, Arizona · 804 Sales

princessbooksbyjmh

Designer wedding, birthday, and baby shower supplies.

Vail, Arizona 804 Sales On Etsy since 2009

5 out of 5 stars
(372)

Shop owner

Jan

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Jan

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Jan

Reviews

Average item review
5 out of 5 stars
(372)
Kristen Finical

Kristen Finical on Jul 28, 2016

5 out of 5 stars

These will be so perfect for my son's birthday party! The custom colors were perfect! Thank you so much for amazing communication and fast production and shipping!

Kelly Shaffer

Kelly Shaffer on Jul 22, 2016

5 out of 5 stars

These hats are perfect!!! I love them!

View all 372 reviews

About

My Pledge To You

Vision Statement:
To design and create custom invitations, keepsake scrapbooks and party supplies that will express my customers individual personalities.

Mission Statement:
At Princess Books by JMH, my mission is to create lifelong memories for my customers by using innovative, unique, inspirational, high quality, and long-lasting custom products. I will provide outstanding customer service to my customers by showing respect and common courtesy. I will maximize my profit potential by relying on word of mouth; this is achieved by maintaining 100% customer satisfaction.

Value Statement:
- Proud to be serving my community and surrounding areas.
- Respect the different cultures and heritages of my customers. I will speak thoughtfully and listen whole heartedly.
- Inspire individuals to be creative through the use of my knowledge, tools, products, ideas, and services.
- Network with local small business to provide a chain of resources for my customers.
- Compassion- seek understanding and practice patience with my customers.
- Engagement- welcome changes from internal or external trends, practice teamwork, encourage curiosity, and be enthusiastic on a daily basis.
- Support our community by holding fundraisers and participating in community service.
- Superior customer service by not saying NO, instead I will suggest alternatives to an idea(s) or situation(s).

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Shop members

  • Jan

    Owner, Designer, Creator

    Ever stood in a store full of invitations, party supplies and feel disappointed in the quality? Tired of looking for personalized items and not finding them? Those feelings, are why I started Princess Books by JMH. My items are designed only for you!

Shop policies

Last updated on May 30, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Shipping
Once all items have been handed over to the post office for delivery, I am not responsible for any lost, damaged, or stolen items. There are no refunds on lost, damaged, or stolen items once they have been shipped.

If you would like a delivery confirmation, insurance or any other special shipping service you need to let me know so that additional fees can be added to the shipping price.
Refunds and Exchanges
All sales are final. No refunds or exchanges.