Announcement
Getting married? Need shoes for your wedding party? Looking for a customized text decal or a handmade pair of shoelaces to match your colors? This is your one stop for quality, handmade one-of-a-kind sequin, glitter or rhinestone shoes perfect for your wedding or event. Order shoes for your entire party in one convenient place!
Our sparkly shoes are handmade and high quality with sequins, glitter and rhinestones. Sequin and glitter shoes are extremely popular in the fashion industry all year round. They never fail to make clothing look fantastic due to their sparkle and shine! Order your custom pair today!
We have started the process of shutting down our shop during the first quarter of 2024.
We are slowing liquidating our company, so if you are interested in something we recommend that you order it NOW before we are gone!
We ARE still processing orders that come in.
Hours of Operation:
We sadly are no longer able to afford the 5 days out of the week with standard hours like we used to dedicate here. we are normally in the office only once a week, so there will most likely be a delay in when you send us a message and when we respond. Thank you in advance for your patience!
**If you have a specific need by date, even if it outside of the standard timing, you will need to MESSAGE us directly.
Standard Processing is approximately 18-34 Calendar Days prior to shipping.
Dates sooner than standard time will require a rush, no exceptions.
Thank you for your support of our small business and your continued patience.**
PLEASE READ OUR RETURN POLICIES PRIOR TO PURCHASE.
Effective 1/1/24 we are no longer accepting Returns and Exchanges as we can no longer afford to just have shoes sitting around for years like we had in the years past.
***We also do not have control over any shipping delays, as once they leave our hands we no longer have control over that portion of the process.***
Featured items
Items
All Items
Reviews
-
-
-
-
-
-
-
Colleen on Mar 31, 2024
5 out of 5 starsLove this! It came out exactly as described and as pictured. She sent me a proof to make sure it was exactly what I wanted before sending it and the package arrived with detailed instructions on how to apply! Definitely recommend!
-
Angel on Mar 21, 2024
4 out of 5 starsQuality of the items is very well. The colors match perfectly the size is good. I just didn't get it in time to apply for it to dry for the event. They took time to get back in contact with me and then there was a delay in the time for the delivery, but I will order that again. I will just give them an extra couple of weeks on top of what they say it would be delivered.
-
-
Melody on Apr 18, 2024
5 out of 5 starsThe Kelly green tennis shoes were exactly the color I wanted.
About princesspumps
-
The first pair Jason ever made! -
Highs and Lows -
Staying warm shouldn't be dull.
Self made from the ground up. A total accident resulted in a full time venture on Etsy and now a full fledged company.
Shop members
-
Jason Ponic
Owner, Photographer, Maker
Jason Ponic is a director and writer of television and film. Born and raised in Albuquerque, New Mexico in 1986, he found a passion for storytelling and performance at an early age. In 2011, he graduated with honors from the University of New Mexico
-
Elizabeth Ponic
Owner, Designer, Customer Service
Elizabeth was born and raised in Vermont and now lives in Albuquerque. She graduated with a BA in Theatre Arts, with a minor in Business. Her passion is for musical theatre, which she continues to enjoy being a part of both onstage and off.
-
Shyrstyne
Assistant
They joined us in February of 2020. They came to us just when we needed help the most! They have become an invaluable member of the team, working from home making each pair of ribbons and helping with our text shoes!
-
Judy
Maker
It is always a joy to have Judy's help in our shop, from unboxing shoes, to lacing and cleaning them she is always willing to help us in any way that she can!
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information we collect
Information we collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
2. The legal bases we rely on to collect, use, and share personal information
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3. The third parties with whom we share personal information
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. We share information with Etsy as necessary to provide you out services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. The length of time we keep personal information
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
5. If transferring personal information outside of Europe, how the transfer will be handled
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Our buyers’ rights regarding our use of their personal information and our contact details
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
* Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, we, Princess Pumps LLC, are the data controller of your personal information. If you have any questions or concerns, you may contact us at service [!at] princesspumps.com. Alternately, you may mail us at:
Princess Pumps LLC, ATTN: Privacy, PO Box 3155, Albuquerque, New Mexico, United States of America.
More information
Frequently asked questions
Sizing details
All shoes, including unisex styles, are listed in USA Women's Sizing. Do not confuse sizing for US Mens, EU, UK or AU.(The only current exception is the "Grooms" shoes)
If you are ordering a pair of name brand shoes and are not sure of how that brand fits we recommend that you try on a pair prior to purchasing.
If you are uncertain of what Model of a specific name brand we use, it should be in the title of the listing or you can ask us and we can confirm for you! If you have any additional questions on which size to order, please let us know.
A question asked in the 'note to seller' box may not be answered.
Why do my shoes look different than the picture?
All our shoes are handmade to order and our photos are stock. Variances may occur in color, shoe style, materials used and assembly technique. As a handmade item, none are uniform, each pair is unique. Please ask questions about appearance prior to purchase.
Other variations in color may occur depending on the screen settings of your device or computer or the metallic nature of the color in question. A warmer or cooler white setting on your screen can change the hue of the color in a photo resulting in an inaccurate representation of color. For example, golds can appear more pink or brown and purples can appear more red or blue. For the most accurate color matching, please order a sample pack.
I need these shoes rushed! How soon can I get them?
We can only rush an order with the purchase of a rush fee. Rush fees are calculated based on how soon you need the shoes. The faster the rush, the higher the price. A note in the 'message to seller' box is not a rush fee and will not be honored. Please ask all questions about rush delivery prior to purchase.
How long do the shoes take to ship?
Every pair of shoes ordered from us is hand made to order. This means we do not have the shoes sitting on a shelf and ready to send out to you the day that they are ordered. After 48 hours (24 hours on custom requests) from purchase we order stock based on type, color and size requested. It can then take 2 weeks+ for the shoes to come to us for sparkle.
The shoes are put in an order based on the different factors; when we received the order, any special date needed by, if a rush was purchased, any embellishments, etc.
All times are approximate, especially during busy times. We request a note be added to your order of stating when you are needing them. Rush fees are required if you want your order sooner than 24-40 calendar days.
Can you replicate discontinued designs from major shoe companies?
Exact design replication of models, active or discontinued, from any major shoe company is not possible. We do not make any raw materials used in our process including shoes, sequins, glitter, rhinestones, etc. We are limited in colors, shade and technique by whats already available. We can simulate designs but not outright replicate.
How are these shipped? Is the shoebox included?
Shoes are shipped in Priority Mail bubblewrap packaging so we can extend free shipping to you, our customers. With a box, your shoes would have taken up over 50% more space on the delivery truck, a greater negative impact on the environment and double the postage cost which we would then have to charge to you. In some cases we will ship in a postal box but will not include any tissue/gift wrapping paper as it cannot be recycled.
If you are wanting your shoes sent to you with a shoebox included you will need to inform us in advance as there is an additional shipping charge that will need to be applied.
Thank you for allowing us to help the environment, one pair at a time and our gift to you is free postage on all USA domestic orders.
How are they made and will they last?
Sequin & Lace shoes are made with a mesh overlay which is then liquid stitched to the shoe. The glue is strong and cannot be easily removed when tugged on. Nicks and scratches may occur with regular wear.
Glitter shoes are double layered and finished with a starch based clear coat that is water resistant. Some shedding will occur. Glitter is impossible to keep 100% secure. Glitter shoes have a rougher texture due to the nature of glitter itself.
Rhinestone toes are made with loose rhinestones carefully secured into place using strong adhesives. As a shoe can flex, a rhinestone cannot. Shedding may occur with extended wear especially around crease points.
Are duty fees and taxes included in international shipping?
Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. Princess Pumps LLC is not responsible for any delays in customs. Please allow 3-4 weeks for delivery
Can I change my address after I place an order?
We cannot change your address after your order is placed. In order to be covered under the Etsy Seller Protection Policy, we must ship to the address provided by you during checkout. Please make sure this address is accurate, correct and complete at the time of checkout.
What is a rush fee and what does it pay for?
A rush fee pays for several things.
1: It pays for reduced assembly time.
2: It pays for any increased costs for the shoes that we have to pay to get it from a different supplier than our normal ones and potentially increased shipping costs.
3: Depending on when you are needing them and when we are able to complete them it can pay for the added cost for express postage needed to upgrade your shipping to the fastest possible.
Normally taking 14-20 business days to build, a rush fee can reduce this time to as little as a delivery in 6 days, depending on which option you purchase.
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.