printforbrands' Shop Policies
We are a commercial print business, specializing in printing business cards, postcards, hang tags, note cards, stickers, outdoor and indoor banners, brochures, flyers, greeting card and woven damask labels. We have the highest quality printed products and provide the fastest turnaround and customer service you can depend on. Feel free to contact us at printforbrands [!at] gmail.com and we will be happy to answer your questions.
We accept Paypal payments, Google checkout and all major credit card payments via etsy. We ship to PayPal confirmed addresses only, if you use another address on etsy checkout please email/convo us to let us know youwant your package shipped there.
SALES TAX : A charge of 9.25% sales tax, to orders delivered to CA.
For custom graphic design, visit http://colorfiestagraphics.etsy.com/
Surbhi, from Color Fiesta Graphics has designed our wonderful banner and avatar, and can work on getting your brand ready for print!
Paper printing requires anywhere between 2-8 business days. We ship by UPS ground with tracking(5-7 business days), in the continental US, or USPS ground with delivery confirmation - depending on what you are ordering. Your order should be at your doorstep within 2-12 working days, for all standard products. If you are ordering with upgrades(matte, rounded corners, drilled holes, special shapes, embossing etc), these require an additional 2-5 days in print.
All turnaround are calculated from the time we receive cleared payment and correct artwork.
If you are in a rush, kindly inform us, and we can expedite the printing and shipping for additional charges.
STORE HOURS : Monday-Friday : 10AM-4PM. We are closed on weekends.
SHIPPING to CANADA: We do ship to Canada using UPS. Along with the shipping costs there will be an additional expense paid to the brokering company to cover taxes and duties applied to goods shipped from US to Canada. This cost is variable and needs to be taken care of, by the client, at time of delivery.
INTERNATIONAL SHIPPING: Is by USPS first class, no tracking. It may take 3-4 weeks for delivery. Custom duties incurred are your responsibility. The shipping is done at buyer's risk, as we have no control over your countries postal service. You may upgrade your order to Global express guaranteed 3-5 days with tracking for additional charges. You may also add on insurance, please ask for options.
Refunds and Exchanges
REFUND/RETURN POLICY: Due to the custom nature of your products, we are not able to provide any refunds, returns or exchanges. If you have placed the order it is a binding contract. Please understand this policy before purchase.
If your order has not gone to print, but artwork has been sent and artwork check has been done, you can cancel the order to receive 90% of its value back. We will charge a 10% processing fee to cover our time. If you have ordered woven labels, and sample has been developed and you want another sample, we will do one more for free. If you choose to cancel the order after sampling process, only 50% price will be refunded as sampling is as good as running a production cycle. Please make sure you provide correct artwork as per our specifications and know what you are buying before you place the order with us.
PROOFING: Please understand that we are printers only, and do not do designing. We will print what is given to us. We will submit your files directly for printing. We do not check font sizes, typography, spelling errors, and colors. Colors in your files must be CMYK encoded which is a standard for printing, if you send us RGB files, there will be a significant color change, and we will not be responsible for that. If you are concerned about how your artwork will print, we recommend ordering a proof beforehand, it is a high resolution digital pdf, and available for most of our products for an additional charge of $15-$25 depending on the product. We also have design templates and file specs, for our products so make sure you ask for them before submitting artwork.
CUTTING TOLERANCE: The batch cutting machine has a tolerance of 1mm-2mm. Please ALWAYS allow for a 1/16"(1.5mm) tolerance. This can also affect the registration of finishing options like ink press embossing and raised ink. Raised ink has a smaller rate of alignment issues however blind press embossing is the most recommended as no alignment with printing is needed. Please keep this in mind before ordering.
BORDERS: We recommend against borders of any kind on your design. If they are too close to the trim line they may appear unequal.
FINISHING OPTIONS: Please be advised that business cards are sent for finishing after trimming. Hence, they get affected by the cutting tolerance on our machines. Always allow for offsetting of finishing by 1mm-2mm. If your design is very fine, we recommend going for black raised ink instead of clear. Please ALWAYS allow for machine tolerance, we have no control over it.
REPRINTING: We may grant a re-print if it is established that their is a technical error on our part. Please send us high resolution pictures or mail them back to us for review. We strive to provide perfect products for our clients and want you to be happy with your prints! Email us at printforbrands [!at] gmail.com with any dissatisfaction you may have so we can assist you.
COLORS : We do not guarantee 100% color match but match as closely as possible within CMYK industry standards for cards. Card color may shift from design displayed on computer monitors (we cannot compensate for RGB values you may be viewing through your screen). Heavy stocks may absorb colors more than other stocks, which can affect color results.
OVERRUNS/UNDERRUNS: We always take care of our customers, and you will be happy to note that we may supply MORE than ordered. However, from time to time, we may have an underrun, by 1-5%, so please bear with us.
NON-COMMUNICATION: We will wait 6 weeks for your artwork after order is made. We will try to contact you via email and etsy, if we don't get a response, your order is considered abandoned and will be canceled, and all payments are forfeit. If you need more time to arrange for your artwork, please let us know, and we can extend your wait period.
We do want you to be happy with what you have received, so do not hesitate to contact us at printforbrands [!at] gmail.com, and we will work with you to make everything right! We pride ourselves on our communication and speedy response, so email us anytime, and we will get back to you within 24 hours.
Additional Policies and FAQs
We do all possible sizes and quantities, so if you'd like larger quantities do not hesitate to email us at printforbrands [!at] gmail.com.
NEED A CUSTOM SIZE? We do a variety of sizes starting from 2"X2" all the way upto 17"X17"! Feel free to request a quote for your custom size at printforbrands [!at] gmail.com or convo me!
NEED A CUSTOM PAPER? We do 12 pt, 13 pt, 14 pt, and 13 pt 100% recycled paper stock printed with vegetable soy inks, kraft paper, glittery stock, raised ink, spot UV, embossing etc. Feel free to email us with the paper type and size you are looking for, and we will be happy to provide a quote. Our email address is printforbrands [!at] gmail.com.
Last Updated June 8, 2015