printyourparty's Shop Policies
Welcome to Print Your Party, I am so excited to offer custom party printables, allowing you to have a beautiful coordinated event from beginning to end at an affordable price.
Please Note- I will not begin working on your design/s until your payment has cleared. Once you complete the etsy transaction you must make sure to follow through to the next step via Pay Pal transaction to complete the transaction. Turn around time begins once the Pay Pal transaction is complete.
In general, as is designs do not include revisions unless an error was made on my behalf. I only send out proofs on orders that require extensive personalization such as programs, menus and invitations, however, if you request a proof upon check out, I will be happy to send one. After a final file has been sent there will be a $5 revision fee for any requested changes.
*Custom Color & Layouts
Please note, custom color and layout fees only include 3 revisions. If your order is still not right after your 3 revisions, I am happy to make additional revisions @ $5 per revision. It is important that you clearly describe what you would like. Once a custom order is approved and sent, complimentary revisions will not be made.
Personalization information, including, design, size, color, and text MUST BE LEFT IN THE MESSAGE TO SELLER BOX AT CHECK OUT. I understand this information is often left in emails and in etsy convos, however as a busy shop, I cannot remember what is said in each and every convo and email. I reference this message box to pull your final direction; a reminder to leave your information in this box will appear during the checkout process.
Please see shop announcement for current turn around time.
While some designs can be sent straight away, others do require proofing, so please note that the turn around window of time is for the receipt of your first proof, not your final file.
I cannot begin your designs until I have all information and details from the buyer. Please keep in mind that if you delay sending your personalization information, color and font choices, you will delay delivery of your design files.
Files are emailed to the email address on file with etsy. If you prefer we use a different email address, please list an alternate address in the “note to seller box” at check out.
Instant downloads can be downloaded from the status section on your purchase receipt. Click the blue box that reads "file ready to download".
If adding printing to your order, keep in mind production time does not being until I have final approval of the design.
Refunds and Exchanges
I want you to LOVE your printables, if you are in any way not satisfied with your order, please let me know right away. I will do everything I can to make you happy. And please know that if you find a typo that was in my error, I will promptly fix it.
Because my designs are printable, the work is in creating the design itself, once a proof has been sent, the order is no longer refundable.
Refunds on orders that were never completed (meaning never started at all) will only be issued within 30 days of original purchase, as my fees at that point are no longer refunded.
Additional Policies and FAQs
As the buyer, you have the right to make as many copies as you need for your own personal use. Mass production and commercial use of my printable party designs is prohibited! You MAY NOT by any means resell my designs or profit in any manner. Please do not reproduce my graphics in any way, shape or form- such as on websites, in advertising, in print or in any other form with out my permission.
Last Updated February 20, 2015