PrishaJewelss

Gemstones & Findings From UK (WALES)

Wales, United Kingdom | 449 Sales

PrishaJewelss

Gemstones & Findings From UK (WALES)

Wales, United Kingdom 449 Sales On Etsy since 2009

5 out of 5 stars
(221)

Announcement   Guaranteed Christmas Deliveries For International Customers Has Now passed. Last date for UK is 15th Dec 2018.

PLEASE PURCHASE TRACKING if you want to track your item. Tracking is not included in your normal airmail shipping cost. (Upgrade Shipping for both Domestic and International ).Please read our shop policy before purchase.

***BUYERS ARE RESPONSIBLE FOR ANY VAT/TAXES/DUTIES IMPOSED BY THEIR RESPECTIVE COUNTRIES. NONE OF THESE ARE INCLUDED IN YOUR ITEM PRICE OR SHIPPING PRICE***

***We DO NOT SHIP During The Weekends , UK Bank & National Holidays ***

PrishaJewelss stocks jewelry findings, topaz, amethyst, rubies, quartz ,carved fancy briolettes, rondelles and designer gemstones.

Convo us as we would love to hear from you, we are really friendly :)

Please check out our Jewellery Shop............
http://www.prishajewels.etsy.com

If you like a particular gemstone here and would like it made into jewellery for you, I am more than happy to do so. Please do convo me for details.

Payment is required at time of Purchase Unless agreed to otherwise...........

Buyers must pay the cost of return shipping.


Shops:
Prishajewels
Prishajewelss

Announcement

Last updated on Dec 13, 2018

Guaranteed Christmas Deliveries For International Customers Has Now passed. Last date for UK is 15th Dec 2018.

PLEASE PURCHASE TRACKING if you want to track your item. Tracking is not included in your normal airmail shipping cost. (Upgrade Shipping for both Domestic and International ).Please read our shop policy before purchase.

***BUYERS ARE RESPONSIBLE FOR ANY VAT/TAXES/DUTIES IMPOSED BY THEIR RESPECTIVE COUNTRIES. NONE OF THESE ARE INCLUDED IN YOUR ITEM PRICE OR SHIPPING PRICE***

***We DO NOT SHIP During The Weekends , UK Bank & National Holidays ***

PrishaJewelss stocks jewelry findings, topaz, amethyst, rubies, quartz ,carved fancy briolettes, rondelles and designer gemstones.

Convo us as we would love to hear from you, we are really friendly :)

Please check out our Jewellery Shop............
http://www.prishajewels.etsy.com

If you like a particular gemstone here and would like it made into jewellery for you, I am more than happy to do so. Please do convo me for details.

Payment is required at time of Purchase Unless agreed to otherwise...........

Buyers must pay the cost of return shipping.


Shops:
Prishajewels
Prishajewelss

PrishaJewelss

Contact shop owner

PrishaJewelss

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Reviews

Average item review
5 out of 5 stars
(221)
See reviews that mention:
quality 21 shipping 39 customer service 26
View all 221 reviews

Shop policies

Last updated on May 22, 2018
Thank You for visiting our little Gemstone Boutique, where you will find various precious and semi-precious gemstones in various cuts and sizes. You will also find artisan crafted Bali beads.

About 99% of our gemstones are drilled. If they are not it will be stated in the listing. All drilled gemstones are drilled and that means there will be a hole or two, there is no escaping the hole!!! (we do get asked why there is a hole ??? !!!)

Please ask questions before purchase and not after. We are always happy to answer any questions you may have if we can. It is important you educate yourself about the stones you are interested in. Some stones maybe heavily included like emeralds and tourmaline these are not defects but part of the characteristics of the gemstones in question. A drilled stone will have a hole there is no escaping that!!!

We know that at times that you only need to purchase a few beads for a project instead of the whole strand. If you require a different quantity to that displayed please do not hesitate to contact us. We are convo friendly :)

We also do have another shop here on Etsy (Jewellery)
www.prishajewels.etsy.com

Prisha Jewels and PrishaJewelss are part of the one same business. They have been split into two shops on Etsy so that it is easy for the customers.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are not happy with your purchase you have 7 days within which you must return the said item (14 days for EU Customers). It must be sent back in exactly the same condition you received it and WE MUST BE INFORMED BEFORE AN ITEM IS SENT BACK.

There is absolutely no refund for Original or Return Shipping unless it was our mistake and we sent you the wrong item or the item in question has been totally damaged.If an item is received damaged you must send us a convo within 24hours of receiving the item. In case of damage, all packaging must be kept so that if a claim need to be lodged we will need it as evidence.

Items must be received in the same manner you received them. Gemstones cannot be taken off the strand and strands cannot be cut. All free gifts must be returned with the order for a refund. We photograph all items before they are dispatched.

INTERNATIONAL CUSTOMERS..... When sending an item back you must write on the package "RETURN TO SENDER NO COMMERCIAL VALUE" Because if you don't and we end up with a tax/duty as a result then we may have to deduct from the amount. You must enclose the invoice that we have sent you with your order. This is incase customs opens it. On it must be written RETURN TO SENDER FOR REFUND. NO COMMERCIAL VALUE.

EU CUSTOMERS...... You have 14 days within which to cancel a sale for a refund. If you receive an item damaged you must inform us within 24hrs with photos of the damage. In such cases please do not throw the packaging away. All items leave us in perfect condition and photos are taken before dispatched. For EU customers in case of refund once the item has been received you will receive a FULL REFUND which includes the original shipping (no refund on upgraded shipping like special delivery or recorded delivery). Refund is for only normal shipping cost. The return shipping cost must be borne by the buyer.


Should you (EU CUSTOMERS ONLY) in the unlikely event wish to send the item back for a refund , you may if you wish fill in the form which can be downloaded from the link provided below:

http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf

FOR ALL BUYERS............If you do not agree with our policy please do not purchase from us. We will always try to work with you. But we will not tolerate any sort of abuse or you will be reported. If you do not purchase tracking there is no way to track the item, not because we are trying to be difficult but because we really cannot track it . So for peace of mind , it is always better to upgrade to include tracking. Refund can only be issued once we receive the item. Use appropriate shipping which includes tracking for your benefit. Kindly remember that the buyer is responsible for the return cost of shipping. It is the duty of the buyer to make sure that importing jewellery/gemstones into their respective country is allowed.

If for any reason your convo has not been replied to in a timely fashion, kindly check our front page and see if there is any shop announcement as to whether we are away for a few days. Please note that we do not reply to convo's during the weekend and UK public holidays . We know you can be anxious to receive a quick response but please also remember the time difference between the UK and your country.
Payment
All payment must be thru PAYPAL. Customers are responsible for taxes/duty/vat in their respective countries. None of these are included in your purchase or shipping cost. It is always best to find out in advance prior to purchase how much of tax will need to be paid so that you don't get a shock and faint when you are asked for payment.
Shipping
We only charge a single Shipping cost and absolutely no secondary shipping.

International Customers must bear all Custom Duties in their respective countries.

UPGRADE: $7 For a small sum, International customers can get the peace of mind by purchasing Insurance for their whole order. It is a single $7 irrespective of how many items.

All International Orders will be sent by AIRMAIL with no Insurance and Tracking.

All domestic Orders will be sent by normal 1st or 2nd class post by Royal Mail with no insurance or tracking.

Your order will contain an invoice with the return address should you need it. Please do not ask us to make any sort of false declaration on the customs form.

If you tick "Gift" when checking out your invoice will not include the price of the item. The item WILL NOT be gift wrapped. But if it is sent internationally then the amount will be declared and the recipient may have to pay tax/duty on the said item. The customs form will not be marked as gift .
Additional policies and FAQs
OTHER INFO:


Please note that we are not gemologist but only re sellers. We take the word of our suppliers as to what the stones in questions are and what treatment they have had. As we are all humans mistakes can occur. Stones may have been labelled wrongly not intentionally. If you suspect that ,please inform us ASAP and tell us why you think so. Where we suspect quartz to be manmade or lab grown we will tell you so. A certificate from a reputable lab would be the best. In such circumstances we would put things right.

All our products are meant to be used by adults only and not by children.

***ALL SALES ARE GOVERNED BY UK LAW ONLY***
Privacy
PRIVACY POLICY:

Without your consent to the policy outlined below we will not be able to process your order. This Privacy Policy does not apply to third parties that I do not own or control.


Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me otherwise your order cannot be processed), such as your name, username, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why Do I Need These Information & How Will I Use It?

I rely on a number of legal bases to collect, use, and share your information, including:

a)as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

b)when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

c)as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure:

I share your personal information for very limited reasons and in limited circumstances, as follows:

a)Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

b)Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

c)Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

d)Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How Long Will I Keep Your Information?
I am required to keep your details for 7 years for tax purposes under UK law as requested by HMRC.



https://www.gov.uk/self-employed-records/how-long-to-keep-your-records

Transfers of Personal Information Outside the EU:

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.



Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:


For purposes of EU data protection law, I, P.Dev (Prisha Jewels), am the data controller of your personal information. If you have any questions or concerns, you may contact me by convo on etsy or by e-mail at info [!at] prishajewels.com.