PristineGemstones

Sapphire Engagement Rings and Precision Cut Gemstones

Liverpool, Canada · 1003 Sales

PristineGemstones

Sapphire Engagement Rings and Precision Cut Gemstones

Liverpool, Canada 1003 Sales On Etsy since 2011

5 out of 5 stars
(311)

Announcement   Sapphire engagement rings, loose sapphires and loose gemstones precision cut by Rogerio Graca, and fine gemstone jewelry.

Sapphires, rubies, emeralds, tourmaline, opals, tanzanite, and all other colored gemstones. We sell our gemstones loose and we sell finished sapphire engagement rings and other fine gemstone jewelry.

We are Rogerio Graca and Andrea Van Wilgenburg, a husband and wife team. We operate our home-based business from just outside of Liverpool, Nova Scotia. Our gemstones come to you directly from, me, Rogerio Graca, a professional gem cutter and gemstone wholesaler with over 24 years of experience in the industry, so you can be confident in our products, pricing, and service.

Our gemstones and jewelry are available via our two Etsy shops; PristineGemstones and PristineJewelry and via our website: www.pristinegemstonejewelry.com

If you would like to know all about us, we suggest visiting the first question of the FAQ blog on our website, which includes sources of 3rd party input on us and more. Here is the link:
https://pristinegemstonejewelry.com/frequently-asked-questions/

Thank you for shopping with us!

We are available by phone Monday to Friday 9AM to 5PM Atlantic Time. 902-350-0025

Rogerio and Andrea

Announcement

Last updated on Mar 27, 2018

Sapphire engagement rings, loose sapphires and loose gemstones precision cut by Rogerio Graca, and fine gemstone jewelry.

Sapphires, rubies, emeralds, tourmaline, opals, tanzanite, and all other colored gemstones. We sell our gemstones loose and we sell finished sapphire engagement rings and other fine gemstone jewelry.

We are Rogerio Graca and Andrea Van Wilgenburg, a husband and wife team. We operate our home-based business from just outside of Liverpool, Nova Scotia. Our gemstones come to you directly from, me, Rogerio Graca, a professional gem cutter and gemstone wholesaler with over 24 years of experience in the industry, so you can be confident in our products, pricing, and service.

Our gemstones and jewelry are available via our two Etsy shops; PristineGemstones and PristineJewelry and via our website: www.pristinegemstonejewelry.com

If you would like to know all about us, we suggest visiting the first question of the FAQ blog on our website, which includes sources of 3rd party input on us and more. Here is the link:
https://pristinegemstonejewelry.com/frequently-asked-questions/

Thank you for shopping with us!

We are available by phone Monday to Friday 9AM to 5PM Atlantic Time. 902-350-0025

Rogerio and Andrea

Rogerio Graca and Andrea Van Wilgenburg

Contact shop owner

Rogerio Graca and Andrea Van Wilgenburg

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5 out of 5 stars
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View all 311 reviews

Updates

About

Precision Cut Gemstones by Rogerio Graca

As a teenager, one of my dreams was to have the freedom to travel the world and to explore my creative nature. Considering the economic crisis in Brazil at that time, my dreams seemed a bit unrealistic to say the least. When I finished university in Rio De Janeiro, I was struggling to find a job and a path in my life.

After trying a few short-lived jobs, I was certain that I did not fit into the 9-5 job profile. Nor did I fit into the city scene in Rio de Janeiro, so I moved to a farm with a plan of being a frog farmer (it is true, but that is another story) and to grow organic food to be sold directly from the farm to the consumer.

My experience on the farm was a process of self-discovery. I enjoyed living on the farm very much, working the land and being close to nature, but after a few years I could no longer hold back my growing desire to fulfill my dream of traveling and to tap into my artistic side. The pull of these desires were the motivation that helped me to overcome my fears of the unknown and to follow my dreams.

With the support of a few friends and family, I signed up for a gem cutting program in Teofilo Otoni; a small town in the interior of Minas Gerais, Brazil known for its rich gemstone deposits. I spent some time there learning the art of gem cutting and developing a passion for gemstones.

In 1989 I moved to Canada as a gem-cutter where I perfected my skills and took things to another level by making the transition from the traditional faceting machine to a precision-cut digital machine. The digital faceting machine allows me to cut each gemstone at its correct refractive index maximizing the stone’s brilliance and hence its value. The fact that less than 5% of gemstones on the market are precision cut like mine, has given me an advantage in the gemstone industry.

Eventually, I expanded my business and became a gemstone wholesale supplier to jewelers. This gave me the opportunity to travel to many of the gemstone producing countries of the world such as Sri Lanka, Thailand, and back to Brazil.

In 2008 I met my beautiful, smart,and dynamic wife, Andrea, who eventually became my business partner and our jewelry design consultant. Together as a team we opened up Pristine Gemstones and Pristine Jewelry Etsy shops selling loose gemstones and finished jewelry directly to the public.

From my life experience, I do believe if we are true to ourselves and keep our dreams as a beacon when making life decisions, we will reach our goals even if we are unsure of the path that will take us there.

After those years of confusion and not knowing what my future held, I feel very fortunate and grateful that today, I can express myself through my work and that I love what I do.

Please visit our other Etsy shop where we sell finished jewelry using our gemstones, PristineJewelry: www.etsy.com/shop/pristinejewelry. We also have a website: www.pristinegemstonejewelry.com

Rogerio Graca

Shop members

  • Rogerio Graca

    Owner, Professional Gem Cutter, Curator

    Rogerio learned the art of gemcutting in his homeland, Brazil 28 years ago. Rogerio uses his precision cut machine to unveil the potential of his gemstones.

  • Andrea

    Owner, Designer, Curator, Customer Service, Shipping

    Finished jewelry design consultant, customer care, coordinator of orders

  • Ruby & Layla

    Inspiration, Source Of Joy, Entertainment

    These girls add something special to each day of our lives. Their constant display of the joy of life and their exuberance are contagious, and their antics are always putting smiles on our faces. We thought they deserved a special mention.

Production partners

  • Carlos

    Toronto, ON

    Carlos helps prepares CADs and casts mounts based on our design specifications.

  • Ishy Jewellery and Gemmology

    Halifax, NS

    Ishy is an outside gemmology consultant to where we send customer's items for appraisal. Her website is following: http://www.ishy.ca/

  • Pino

    Toronto, ON

    CAD and casting technician

  • Steve

    Halifax, NS

    Stone setter

  • Stuller

    LA, United States

    Wholesaler of jewelry components to North American jewelers for over 40 years

Shop policies

Last updated on October 17, 2017
Pristine Gemstones; precision cut gemstones at wholesale pricing, sapphire engagement rings, and fine gemstone jewelry.

My name is Rogerio Graca, a professional gem cutter and wholesale supplier for over 25 years. My wife, Andrea and I operate Pristine Gemstones and Pristine Jewelry (www.etsy.com/shop/pristinejewelry) Etsy shops.

The main difference between our gemstones and most of the gemstones that come directly from native countries, is their extra brilliance due to the fact that I use a precision cutting machine to cut my stones at their correct refractive index.

Thank you for stopping by.

Rogerio and Andrea

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Non-Custom Jewelry

For "ready to ship" items, we offer a 14 day, no questions asked, return policy. This means that you can have the item in your possession for 14 days prior to posting for return. You will receive 100% refund of your purchase less our shipping fees and any costs for resizing, engraving, or other alterations. Items must be returned in their original condition. Customers are responsible for the costs of return shipping with a tracking number and signature upon delivery. Please contact us prior to returning an item for specific instructions.

Custom Jewelry

For custom orders, sales are final unless in the unlikely occurrence we do not deliver what we had agreed upon, or that your item has defects. In that case we would provide a full refund. Items being refunded will need to be returned in their original condition with all original documentation. Again, please contact us prior to returning any items for instructions.

Warranty

All of our gold, platinum, and palladium pieces are warranted for one year from date of purchase for any defects in materials or workmanship with the exception of necklace chains. The item may be returned for repair or replacement. Any modification or alteration by another jeweler will void the warranty.

Our priority is your satisfaction, so we stand behind our gemstones and our work.

Appraisals

Any item valued over $1800USD is eligible for a complimentary appraisal prepared by a local, 3rd party, GIA graduate gemologist and licensed appraiser. For items valued below $1800USD, appraisals or certificates are available for an additional fee.
Payment
We accept payments via money order, by PayPal account, and Etsy accepts credit cards on our behalf via Etsy direct checkout.

Payment plans:

Our payment plans are basically layaway plans. If you would like to receive your item sooner than you would using our layaway plan, PayPal credit may be a better option. Here is a link to PayPal's credit service: https://www.paypalcredit.com/index.html

For those of you who don't mind putting an item on layaway, most items over $500USD are eligible for the plan. Please contact us about the item in which you are interested for eligibility.

For items that are eligible under our payment plan, they can be purchased in three or fewer equal installments, all made within one four month period.

If payment is not complete within four months, if an order is cancelled during the plan, or if the item is returned, all payments will be refunded less a $75 non-refundable amount.

For custom orders of finished jewelry, we require 50% down before we begin work to complete the order. Custom orders are non-refundable as long as we complete the order to the agreed upon specifications. Custom orders generally take 3 - 6 weeks for completion; however, due to the nature of custom work we cannot guarantee a completion date, nor can we rush orders, although we will do our best for you.
Shipping
Shipping Policy

All of our items are shipped with tracking and insured by our business until received at the recipient address.

Please allow 4-6 weeks before shipping of any custom jewelry items. All other items are shipped within 3-5 days. Shipping takes approximately 3-7 business days in the US and approximately 2 days in Canada. If you live abroad, please contact us for estimated shipping times.

NOTE: Please keep in mind that all shipping providers have a disclaimer saying they are not responsible for delays at customs or delays due to Acts of God. Therefore, we can never guarantee a shipping time 100% .

Most countries do not charge import duties on loose gemstones. Local taxes may apply.
Additional policies and FAQs
We do take custom orders for cutting gemstones in our inventory. Such sales are final.

Taxes: For all orders delivered within Canada, applicable taxes for the shipping address will apply.

Please note that all of our communications regarding purchases are done via email for organizational reasons. However we do understand concerns about shopping online; therefore, we offer a courtesy call to every new customer so that our customers can hear the voice behind our online shops. If you would like such a call, please email us or leave a message at 902-350-0025. We are operating on Atlantic Time in Canada.
Privacy
We do not sell or use your personal information for anything other than transactions within our company. We will not offer for sale, solicit or share your name, address, email address, purchase information or other personal information with any outside entities. You will never be contacted by Pristine Gemstone Jewelry for any reasons other than to address your initiated inquiries, purchases and emails. If you specifically request that we add you to our mailing list, then we will contact you from time to time to let you know of company news and updates.

More information

Last updated on Nov 30, 2016
Frequently asked questions

How can I be confident in your products, pricing and service?

We completely understand that purchasing gemstones and fine gemstone jewelry is a daunting process at the best of times; particularly over the internet.

To help you know about with whom it is that you are working, we have compiled information on us from 3rd party sources on our website blog. There is a limit to the amount of information that we can share here on Etsy FAQ, so please copy and paste the following URL to your address bar: http://pristinegemstonejewelry.com/frequently-asked-questions/

Question number 1 in the FAQ should provide all of the information that you are looking for.

Why aren't your gemstones already certified?

Because we are gemstone wholesalers, we carry 1000s of gemstones, and it isn’t feasible to have all of our stones certified, nor would it be standard practice for any supplier. The reason for this is that appraisals/certificates should be prepared by an objective 3rd party. Using an in-house gemologist is a conflict of interest. Therefore, when it is time to have a stone certified/appraised we send it out to a 3rd party.

Rogerio has been wholesaling and cutting gemstones for over 24 years. He is very skilled at identifying stones.

We offer complimentary appraisals on all of our items priced over $1800USD. For items below $1800USD, if a customer requests an appraisal or certificate, there will be an additional fee of $60USD

Do you offer layaway plans or financing?

We do offer layaway plans for some items; however, we encourage our customers to use Paypal Credit rather than set up a layaway plan with us. Using PayPal credit, you get your piece right away and can use it for any item listed in our shop (we would not even know you used Paypal credit).

To use Paypal credit you just need to have a Paypal account and select "paypal credit" at check out. It is very simple. Fore more info, visit https://www.paypalcredit.com/index.html

We do not offer financing.

Are your sapphires heat treated or treated at all?

We are limited for space to answer that question here on Etsy, so please copy and paste this URL in your address bar and you will be redirected to our website blog: http://pristinegemstonejewelry.com/non-heat-treated-sapphires/

Custom and personalized orders

We do offer custom orders. Please copy and paste the following URL to your address bar to read details about the custom order process with us.

http://pristinegemstonejewelry.com/pristine-gemstone-jewelry-custom-orders-the-process/

Why are your shops in USD if you are in Canada?

Although we are indeed operating from just outside of Liverpool, NS Canada, because we are an online business and sell to the globe, our website and Etsy shops are in USD. If you have any further questions or need more clarification, please email us at info@pristinegemstonejewelry.com