PrometheanPottery

Handmade, Wheel Thrown Functional Stoneware & Glazes

32 Sales

PrometheanPottery

Handmade, Wheel Thrown Functional Stoneware & Glazes

32 Sales On Etsy since 2009

0 out of 5 stars
(17)

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PrometheanPottery

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PrometheanPottery

Reviews

No reviews in the last year

Anonymous on May 5, 2010

5 out of 5 stars

beautiful bowls, wonderful artisans. very well packed. great communication, easy transaction.

Anonymous on Jan 5, 2010

5 out of 5 stars

The most gorgeous pottery ever! Absolutely love the work of these artists! Arrived very quickly and lovingly packaged. I will return again and again! :)

Anonymous on Jan 5, 2010

5 out of 5 stars

It's gorgeous!! I am so in love with the canisters I have purchased. I love everything about them! Promethean Pottery is a real gem on Etsy, I am so happy to have found you! :) Highly recommend! A+++++++++++++++++++++++++

View all 17 reviews

Shop policies

Last updated on March 16, 2011
Thank You so much for visiting Promethean Pottery. If you have any questions or concerns, please do not hesitate to contact us. We love talking to customers and hearing feedback.

Contact Emily through: prometheanpottery(at)gmail.com

Accepted payment methods

  • Money Order
  • Check
Returns and exchanges
We do our best to make sure we securely ship your pottery. However, accidents can happen.

After you get your treasured pottery piece(s), please look them over carefully. Let us know if there are any problems with the item(s) immediately (via e-mail). Obviously, we are mostly concerned with breakage. So, keep your packaging if you open the shipment and your item(s) are damaged. Packaging is often required for insurance claims through USPS and UPS. Alternatively, you may need to ship the item back to us.

Exchanges and refunds are made EXCLUSIVE of original shipping charges.

If you are dissatisfied with your purchase, please contact us via e-mail. We will work with you to exchange the item for another or refund the cost of the item itself. Refunds are made after we receive the item in its original packaging with insurance included. You must add insurance when returning an item to us so that we can either resell it or determine the best way to prevent the same type of damage occurring again.
Payment
We accept PayPal, Credit Cards (through PayPal, which does not require a personal PayPal account), Personal Checks, and Money Orders. Among these, we prefer PayPal. If you wish to pay by check or money order, please mail your payment to our PO box (below). We will ship your order within two business days of receipt of payment.

Promethean Pottery
PO Box 358746
Gainesville, FL 32635-8746

If you live in Florida:
Florida residents must add sales tax to the listed purchase price. FL state sales tax is assessed at the county of sale. The current Alachua county rate is 6.75% (effective January 1, 2009). Sales tax is only assessed on merchandise, not shipping costs. If you are a Florida resident, please contact us and we will clarify the price including tax.

We can also keep you updated on the arts and crafts shows we are doing in Florida.

Discount Coupons - Terms and Conditions
Coupons are usually in the form of a Promethean Pottery business card with a unique code written on the back. These are only redeemable on purchases from our ETSY store http://www.etsy.com/shop/PrometheanPottery . When you are checking out on ETSY simply leave us a note in the “message to seller” box. The note should include the amount of the discount as well as the unique code.

Discounts cannot be combined. One discount per order, although one order may include more than one listing.

Discount is taken on the total merchandise price exclusive of shipping.

Discounts are given in the form of a refund via PayPal after the purchase has been made. (We haven’t come up with a better way to do this yet, sorry!)
Shipping
Shipping charges for pottery can vary greatly and are dictated by package dimensions, weight, and destination. We estimate base shipping using the following factors.
(1) We assume initially that our pieces all go to Washington State (as far away as possible from us in the USA).
(2) We weigh the piece and estimate the final weight and size of the package, which includes the packaging itself (foam, bubble wrap, void fill, and box).
(3) We factor in the cost of the boxes, packaging materials, cushioning, and labor costs. This part is discounted when you order multiple pieces.
(4) Insurance is automatically added to orders over $100 as well as to unique pieces which can’t be replicated due to their spontaneous nature. If you would like insurance on a smaller order, let us know. We are always happy to add insurance which is calculated based on value.

Let us know (convo or email) before your transaction takes place if you’d like a more accurate shipping estimate. If you tell us where you are and which piece(s) you are interested in, we can be much more accurate in calculating shipping.

We use either the Post Office (USPS - priority mail) or UPS.

Typically, your pottery will ship within 2 business days after we verify your payment. We can email you when your item(s) ship if you so request. Obviously, our turn around time is delayed during holidays, art and craft show weekends, as well as for custom or Alchemy items. Priority Mail and UPS ground usually take 2 business days.

Overseas Shipping:
Shipping outside the USA is no problem. Currently, we list shipping prices to Canada only ut are happy to ship elsewhere. Please, contact us, and we’ll figure it all out.
The customer is responsible for all duty/customs/taxes/other charges required by the country of destination.

Gifts:
We love sending presents to people! Let us know if your piece(s) are intended as a gift either by e-mail or in the “note to seller” box during your ETSY purchase. We can ship to the recipient instead of you, and we can probably gift wrap it and include a personalized note. Contact us via email if you’d like this service. These things may require extra shipping charges (e.g. double boxing for a pre-wrapped present).
Additional policies and FAQs
A Note About Colors:
Please be aware that computer monitors and printers are finicky and the color they portray may vary from machine to machine as well as from reality. We make every effort to produce pictures which are accurate in real life, but we cannot guarantee that the color you see on your monitor I exactly accurate.