prototypedesign

Plus Size Retro Indie Clothing fashion Custom Made

2874 Sales

prototypedesign

Plus Size Retro Indie Clothing fashion Custom Made

2874 Sales On Etsy since 2010

3 out of 5 stars
(931)
Shop owner

Kay

Contact

Announcement   Plus size Retro Indie Clothing, custom order and ready to ship items available. Use [Shop sections] on the left to shop better! Wholesale order available, please contact me for price list and details.

For private sales and exclusive news, join me on facebook!
www.facebook.com/prototypedesign

Contact me (Kay):
Email: kay [!at] prototypehk.com
www.facebook.com/prototypedesign

Thank you so much for stopping by!~

Announcement

Plus size Retro Indie Clothing, custom order and ready to ship items available. Use [Shop sections] on the left to shop better! Wholesale order available, please contact me for price list and details.

For private sales and exclusive news, join me on facebook!
www.facebook.com/prototypedesign

Contact me (Kay):
Email: kay [!at] prototypehk.com
www.facebook.com/prototypedesign

Thank you so much for stopping by!~

Kay

Contact shop owner

Kay

Reviews

Average item review
3 out of 5 stars
(931)
Lainey

Lainey on Oct 19, 2015

5 out of 5 stars

Really love the print and is a really nice scarf. Thankyou :-)

wanda turks

wanda turks on Aug 15, 2015

1 out of 5 stars

It would have been nice to see that this item was out of stock before I purchased it. The shop charged my account and the item never came. It took them entirely too long to answer my multiple messages about it. I had to open an Etsy case against them and even then, I had to escalate that case in order to get my money back. I got my money back, and I think I'm a pretty patient person... However, I have no problem saying that this shop needs to pay more attention to their inventory, customers, and page updates.

Kay

Kay responded on Sep 2, 2015

Hi Wanda, I am very sorry for the time and trouble you've gone thru, I do apologize! I will be sure to keep up to date with my inventory from now on! So so sorry!

View all 931 reviews

Shop policies

Last updated on July 2, 2014
* All items are made in a smoke and pet free home.
* Feel free to contact me via convo or at kay [!at] prototypehk.com

Accepted payment methods

Payment
Custom orders & Ready-to-ship sizes:
♦ Payment within 2 days of buying would be appreciated.
♦ Custom order work commences once payment is received via paypal.
♦ New to buying on Etsy? Check this out:
http://www.etsy.com/help_guide_checkout.php
Shipping
**Order will be shipped to your address shown in ETSY**
Please contact me if you wish to send to a different address.
-------------------------------------------------------------------------------------------
Shipping Dates: Mon to Fri, except public holidays

♦ Order send by Registered Airmail with tracking number for safe delivery.
♦ Ready to ship items will be dispatched within 3-5 days after payment.
♦ Custom order (when finished) will be dispatched within 2 days.
♦ Please allow 7 to 14 working days for delivery (normal 7 to 10 days).
Refunds and Exchanges
I try my best to provide the best to my customer, but if unfortunately you are not happy with your purchase, here's my policy on refund & exchange:

[ FOR CUSTOM GOWN ]
As the gowns are made to measure, I cannot resale to anyone else, thus they are NON-REFUNDABLE and returns will be issued in the form of an exchange or store credit within 7 days of receiving your order.

[ FOR READ-TO-SHIP/ READY-MADE ITEM ]
If you would like to refund/ exchange an item, please contact me and return the item(s) in a clean and salable condition. Refund or exchange shall be issued when I have received your returns. Please note that as a buyer, you shall be responsible for the return shipping. For refunds, shipping fee are not refundable.

- ALL return/refund requests should be submitted within 7 days of receiving your order.

Please convo me or email me at kay [!at] prototypehk.com should you need any assistance.
Additional policies and FAQs
[ WHOLESALE ]
Some of the items in my shop are available for wholesale. Please contact me for any wholesale enquiry.

kay [!at] prototypehk.com