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Reviews
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Anonymous on Dec 24, 2010
5 out of 5 starsI am so pleased with this purchase. The earrings are even better than the picture -- and the packaging is simple and elegant! Thank you.
Shop policies
Each necklace is finished with either a sterling lobster clasp that is appropriate to the scale of the chain – or with a soft and durable herringbone ribbon that allows the necklace to be worn at different lengths.
To keep your Proun1919 jewelry sparking for a lifetime, please see more information on caring for sterling jewelry: http://www.etsy.com/people/proun1919
Proun1919 is pleased to discuss any custom requests that you may have. Pricing is based on the amount of materials required to complete your requested piece, along with estimated effort to assemble it. While the jewelry available in my Etsy store is crafted from sterling silver, it is also possible to create pieces from different alloys of silver such as Argentium, palladium or platinum sterling – as well as gold alloys including 18 karat yellow, red, pink, green or white gold. Contact me for additional information about custom jewelry.
Accepted payment methods
Returns and exchanges
Once you have contacted me about returning an item, you must ship it via USPS priority mail including delivery confirmation. Please ship your item within five (5) business days of contacting me about your refund. I ask that you send your delivery confirmation number once you’ve mailed the item. Please note that you are responsible for the fees for return shipping.
Your refund will be issued upon my receipt of the returned item, under the condition that it is sent back in unworn and undamaged condition. The item must also be returned in its original packaging (silk pouch and metal container).
Payment
Please try to complete payment at the time of your purchase. Proun1919 allows up to 48 hours for a payment to be made using PayPal. If payment is not received within this time period, your order will be canceled.
For more information on purchasing items on Etsy, visit http://help.etsy.com/app/answers/detail/a_id/245
Shipping
Unless an item is listed as “made to order,” it will be shipped within two (2) business days of receiving payment. If you would like a listed item to be altered, please send me a message, and I will be able to estimate any additional time needed to fulfill your request.
All jewelry shipped within the United States will be sent to you by USPS Priority Mail with delivery confirmation included for a flat rate of $6. Additional items that do not require a separate priority mail box will ship for no additional fee. Please contact me if you have a need for expedited shipping.
If you live outside the United States and would like to make a purchase, please contact me so that I can provide an accurate estimate of shipping cost and time for you prior to your purchase.
Please ensure that the address listed in your Etsy account is the same as the one in your PayPal account to prevent any delays in having your jewelry sent to you. I will send confirmation to your email address as soon as your order is shipped.
Additional policies and FAQs
Any problems due to craftsmanship and under conditions of reasonable wear can be completed at no charge. If your jewelry is damaged for reasons beyond reasonable wear, I will provide an estimate for repair costs. Clasps are guaranteed for six (6) months after purchase – and any replacements required after this time period may be completed for the price of the replaced component.
Please send all components of your jewelry item when sending it for repairs. Round-trip costs for shipping are the buyer’s responsibility for any repair work.
All content, designs and photography ©2010–2011 Proun1919. All rights reserved.