RAJillustration

Pthalo Azul

California, United States · 170 Sales

RAJillustration

Pthalo Azul

California, United States 170 Sales On Etsy since 2010

0 out of 5 stars
(57)

Announcement   I make original prints and fine art. My style is a blend of cute, dreamy, and fantasy appropriate for both daydreaming adults and their daydreaming kids.

More places to find me other than this shop:

My professional illustration site apart from Etsy.

rajillustration.com

Follow my Twitter, which will also update you on my other ventures:

http://twitter.com/rajmuse

Announcement

I make original prints and fine art. My style is a blend of cute, dreamy, and fantasy appropriate for both daydreaming adults and their daydreaming kids.

More places to find me other than this shop:

My professional illustration site apart from Etsy.

rajillustration.com

Follow my Twitter, which will also update you on my other ventures:

http://twitter.com/rajmuse

Rachel Anne Jones

Contact shop owner

Rachel Anne Jones

Reviews

No reviews in the last year
terryb444

terryb444 on Nov 11, 2014

5 out of 5 stars

Thank you Rachel for the Fox print. I received yesterday in perfect condition. I am going to have it framed this weekend. You are a very talented artist.

Alicia Pfeifer

Alicia Pfeifer on Jan 8, 2014

5 out of 5 stars

It's always a pleasure. She's quick, custom and really a pleasure to work with. Love her!

Igor Basso

Igor Basso on Jan 8, 2014

5 out of 5 stars

Liked it a lot. It's bigger than I thought it was, which is great. The item arrived at the destination waaaaaay before than expected and the shop owner was really lovely and attentive with my questions! :-)

View all 57 reviews

About

I love to draw, and I love to share it

I am an artist who loves stories and loves to draw them. I like to paint with mixed media, often Acrylic and oils onto wood and canvas. I also like to make prints digitally, since my illustration style relies more on computer techniques that still give the final picture a hand-painted flair. Inspired by the world of children's books, my favorite things to paint are animals, girls in wild dresses, and references to classic tales.

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Shop members
  • Rachel Anne Jones

    Owner, Maker, Designer

    I live in Northern California--the parts where the food is very good--I love good art, music, friends, and I really love the color blue.

Manufacturers
  • Laser printer

    Austin, TX, United States

    I order my designs to be cut with a precision laser printer, so they are professional and clean.

Shop policies

Last updated on October 5, 2013
Welcome to my shop!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I use Paypal and Direct Checkout. If you send an electronic check, I will not deliver the item until I've received the money, which can take several business days. Because of Direct Checkout, I accept credit cards and Etsy gift cards.
Shipping
If you have any questions or concerns prior to shipping, feel free to chat with me at any time.

--To USA--

All shipping is done through USPS on the cheapest shipping to you (first class). If you would like something quicker, let me know. The fee includes the packaging, handling, shipping, the tracking number, and often signature confirmation (because I like to be extra-assured). I sometimes don't buy signature on thin envelope packages (like prints).

I ship within 1-2 business days from purchasing from me, and it will arrive to you in 3-5 business days most often in a padded envelope. If it does not arrive, let me know right away, and read my refund policies for more details.

--International--

I deliver my parcels through USPS on First Class. If you would like something quicker, let me know. You'll get a piece nicely and safely packaged.

I'm slowly adding in the new numbers, so if your country is not listed, that doesn't mean I don't ship to you, just convo me and we'll change it right away so you can buy it.

Also, when I ship to Australia there's a rule where if I send jewelry more than 5 bucks I have to insure it. The insurance is a ton of money, and so I do not ship jewelry to Australia--because if you had to pay that insurance as well as customs, it would be clear over 60 dollars for an 8 dollar brooch.

Shipping to a foreign country is not track-able with the way I ship it--I can give you the customs declaration, but it stops tracking once the package leaves the US.

Shipping usually takes about 5-7 business days from when I ship without any hitches, but can take up to several weeks, sometimes months if it is held up in customs. If your package doesn't arrive-let me know and I will give you a customs declaration to find out if it is being held there. I hold all shipping receipts if you ever need one.

--Customs--

Customs are a type of tax to help benefit local business, and like the saying of death and taxes goes, cannot be eternally avoided.

All foreign packages have the possibility of being held up in customs. Generally my items are so small in size and made with wood and paper so, it doesn't usually happen, but when at customs, the package may be opened and handled by customs workers. Once a package enters customs I cannot get it for you, nor can I pay the fee. It might be in customs for a month or more (but sometimes just a few days, you never know). It is out of my hands once it's there and you'll need to contact your customs office.

Custom's fees can be very expensive, especially for the UK, there is also a handling fee by the customs department that most countries charge on top of the customs fee that I also cannot pay for you.

If you decide not to pay the customs fee and cancel the transaction, I cannot get the item back without paying a heavy shipping fee. So please consider the price of customs and prepare for it before purchasing.
Refunds and Exchanges
Items over $15, I do refund, but you must cover the shipping to send the item back to me within 14 days after you received it. I don't do refunds for items less than $15, because the price to send it back to me is almost half as much as the item is worth.

But, if you are dissatisfied with your item, I will happily exchange it and pay the shipping to get the new item to you if you send me and cover the shipping to get the old item back to me. If the item is damaged, let me know, and I may be able to replace it for no charge. I keep doubles of most my things. if there is no double, I'll exchange the item.

--If the Package Does Not Arrive--

If the package does not arrive to you in the USA--which is not likely to happen--I'll take the issue up with the post office. If they take the blame, I'll send you a new item if it's a double. If it's One of a Kind (like a mini painting or the last of a cut set) then I'll refund you the cost of the item and the shipping. This process of trying to find the missing package could take a few weeks, but I will do whatever I can to solve the problem within 21 days. If the post office can't figure it out within 21 days, I'll just refund you anyway either through a duplicate of the same item, or a cash refund.

On very expensive paintings I will use third-party shipping insurance to protect us both. The insurance will be added to the shipping fee. (But I won't insure the painting unless it's $75 or higher.) So if an expensive One of a Kind painting is lost because of the post office, I will refund you the price, including the shipping.

If you are in a foreign country and the package doesn't arrive, notify me right away.
Additional policies and FAQs
If you want anything custom made, just convo me. As a professional illustrator, I'm very comfortable with working with clients under a stiff deadline, and I will be realistic with how long it takes to create your item. All custom negotiations and conversations will be done through the etsy convos--not email--everything written therin will be considered contractually binding and will be documented in Etsy records, but I will send an official contract to be signed if I feel it is necessary to protect copyright or ensure payment times. It will be a standard freelance art contract.

All custom items will be bought through Etsy in a reserved listing.

If you would like to purchase wholesale, send me a convo and I can send you my wholesale policies.

I only do consignment in small batches of 10-15 pieces.