ptitebaloue

A-knit-thing - one-of-a-kind handmade (knit) soft toys

Bathurst, Canada

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A buyer bought a gift from this shop and gave it a 5-star review!

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Isabelle Picard

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Isabelle Picard

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Shop policies

Last updated on May 10, 2022

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Welcome to my shop! :) If you have any questions or concerns that are not addressed in the following page, please convo me and I'll do my best to answer them! ;)

Accepted payment methods

Paypal
Returns and exchanges
I do not offer refund on items lost or damaged in the mail but a replacement item will be sent. If you are not happy with your item, please write me as soon as you receive it. Refunds and exchanges are discussed on a case by case basis.
Payment
Paypal is the only accepted form of payment - payment must be received within three days after your order, otherwise item will be relisted.
Shipping
Items will be shipped with Canada post; Expidite and Tracking are at an extra cost. If you would like this please contact me for a revised invoice. I offer international shipping to anywhere; however, the buyer is responsible for any customs fees. Be advised that canada to USA shipments take 9-14 days(sometimes longer, depending on customs).

Items will be shipped to your Etsy address - if you want them sent to a different address, please mention it in the "Notes to the seller" section when checking out - and shipped out within two or three business days, only AFTER I've received your payment. I will email you a confirmation the day your package ships.
Additional policies and FAQs
For any other question or request, please convo me :) I'll be glad to help you out!