pumphousestudios

Ceramics for the Splendid Everyday by Julia Janeway

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Note from shop owner **** I have now closed my shop due to traveling for a bit. I’ll open again after August 10, but don’t hesitate to message me in the meantime! Hope you’re having a lovely summer!****

Note from shop owner

Last updated on Jul 18, 2021

**** I have now closed my shop due to traveling for a bit. I’ll open again after August 10, but don’t hesitate to message me in the meantime! Hope you’re having a lovely summer!****

Julia Janeway

Contact shop owner

Julia Janeway

Reviews

Average item review
5 out of 5 stars
(160)
See reviews that mention:
Quality 3 Shipping 28 Customer service 18

Shop policies

Last updated on December 9, 2020
Hello! Thank you for visiting my etsy shop.

I work with a white clay and love the leatherhard stage the best--- that is when I brush on colored slips and underglazes, then carve out my designs. Although I trace around my original drawing, I carve spontaneously. As a result, I might make several magpie platters, but no two will be exactly alike.

The work is then bisque fired, glazed with a clear glaze, and fired again to Cone 5.

Is Being Pretty Safe?
Unless noted in the description, all of my work is oven µwave safe, dishwasher safe, and food safe.

If the piece is not “food safe" I will inform you in the description.
RECENT DESIGN CHANGE: Even my tiles are food safe because of the clear glaze I brush over the center of them. However the rims are matte underglazes-- don't eat off of them, but I know you probably wouldn't do that anyway. :)

Below is some information on everything from my shipping policies to hanging a platter.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Returns and Exchanges:

Please remember that my work is handmade and, while I might use the same patterns, each piece is one-of-a kind. The capriciousness of ceramics is also at play-- the brown glaze might develop blue highlights in the kiln, for example, or the red turn out slightly darker than expected. I try to be faithful in my descriptions and photographs in truly representing the piece.

Therefore, unless something is broken in transit, I cannot make exact exchanges.

I also do not take on commissions at this time, but I do work in a series. If I have more colors of a certain design, or if a piece is part of a series, I will note it in the item’s description.

Along with that, a here’s a tip from me as etsy buyer: Note carefully the described size of the piece you are ordering. That way you won’t be shocked if something is larger or smaller than you expected.

In summary, please make sure you are choosing the unique, one-of-a-kind handmade piece you really like!

Breakage: If something was broken because of packing or in transit, please photograph it. Send the photo to me within 5 days of receiving it and convo me—I will be happy to work out a replacement or refund for you.

I am not responsible for any breakage because of international customs checks. (Sorry!)

If you live in or are passing through the Southern Oregon’s Rogue Valley, please contact me and you can come pick your purchase up from my Ashland studio.
Payment
Accept credit cards, Etsy gift cards, Paypal.
Shipping
Shipping Policy:


*I will ship your piece to you 1-3 days after receiving your order.
*Work will be well packaged and, in this pandemic time, I am obsessively keeping my shipping area sanitized for your safety. (And washing my hands a lot!)
*I want you to be happy with my work as well as your experience buying it. Read on if you want more details and don’t be afraid to message me with any questions.


The art of PACKING AND MAILING: Yes, I wish I were sending you something made from dandelion fuzz and not ceramics. Be that as it may, I pack your purchase with great paranoia and tenderness. I bubble wrap everything, use high quality wrap and boxes which I bought. I send all packages first class or priority mail and pay the extra for tracking. Be rest assured I am doing my best to see that my work survives well the journey to your home.

Large platters are not shipped with other items. They travel in their own roomy first class compartments.

I ship to your etsy address. If you wish your item to be shipped to a different address, please let me know in the “message to seller.”

When I can, I will try to expedite shipping your item sooner, but cannot guarantee this.

I use USPS, parcel post and priority mail depending on size and weight of the item.

If you would like something shipped sooner and/or with a different carrier, please convo me, and I’ll try to see what I can do. I would ask that you be responsible for the extra shipping fees.

International buyers: International shipping will be done through the best method I can find for your country. Please note that your country may charge a customs fee when you pick up your package. I have no idea what this might be, but I assume you will be able to find out by calling your local post office. The customs fee is not included in the shipping price I will quote you; therefore, you are responsible for paying for any fees incurred.

Please don’t ask me to mark your package as a gift. I don’t want to be fined or sent to jail for mail fraud!
Additional policies and FAQs
Want to hang your platter on the Wall?
If you wish to hang one of the large platters on your wall, string very flexible picture wire through the clay hanging knobs I’ve put on the backs and GENTLY twist to secure. The platters usually don’t weigh more than three pounds (the weight of an average framed picture), so buy your wire accordingly. If you know you are going to hang your platter, and wish for me to put some wire on, I’d be happy to do it for free. Just let me know before I ship it to you.

Except with the true-blue galleries I am already in, I do not do commissions. I would, however, entertain wholesale queries.

If you are a fabulous art museum or gallery and want to have me do a show—of course! And if you’re offering to make me famous, I accept.