Close

pumpkinandpoppy's Shop Announcement

*UPDATE ON SIFTERS: My supplier is out of stock of the rotating sifters I usually provide on all of my face products including the rice powder blushes, oak bark contouring powder, oil absorbing mineral veil, and the inner glow powders. Until they come back in stock, you may receive a product with a regular sifter. Sorry for the inconvenience, but I haven't been able to find a source for them at the time being. Thanks for your patience and understanding!

Welcome to Pumpkin and Poppy Cosmetics, a vegan makeup line run by a vegan! 100% cruelty-free and vegan products, guranteed! I also formulate my products to be gentle for sensitive and acne prone skin, as well as mature skin!

Notice: This is my secondary shop, my main shop is on artfire.com: http://www.artfire.com/ext/shop/studio/pumpkinandpoppy

If you don't see a certain item listed here, check there. I also keep a full list of items I'm out of stock on, but plan on bringing back on my other shop page's shop announcements.

I don't keep a huge stock of listings on this site, but I update items daily, so check back later if a certain item has been sold that you are interested in purchasing.

Please read my shop policies before purchasing, especially in regards to international orders. I do have a 7-10 day turnaround time, not including weekends, so please be aware of that when you place an order. I'm a one-woman operation and I strive to provide a balance between having a large selection of products, customer service, and relatively quick turnaround times.

If items are out of stock, its because my focus is on keeping turn around times to a minimum and need time in my work schedule to develop new products and collections for my line, so I can keep my line innovative and up to date with current makeup trends.

My priority with restocks will always go to my most popular products, and then when I get time in my work schedule, I will work on other products.

pumpkinandpoppy's Shop Policies

Welcome

Welcome to Pumpkin and Poppy Cosmetics! My name is Kristy Cutsforth, and I created this company because I am a vegan and want to increase the makeup options available for others interested in cruelty-free makeup free of animal byproducts.

I formulate my cosmetics to be paraben free, without irritating ingredients such as talc and bismuth oxychloride. I also pride myself on creating quality products with no cheap fillers and unnecessary ingredients. My products are 100% vegan and all products are tested on myself, not on animals. As a professional artist, I enjoy the process of mixing and creating my own unique and sophisticated shades that are inspired by the beauty of nature.

Payment

Payment

Pumpkin and Poppy cosmetics only accepts Paypal at this point in time. It is the most hassle free method for both parties involved, and the safest. If you have any questions about setting up a Paypal account, or are unsure where to begin, feel free to leave me a message.

If you want to reserve items for a future order, I will hold items for you for up to two weeks. After that point in time, they will be relisted.

Shipping

All items are shipped through USPS, as they have the most affordable shipping costs that I've found and are reliable.

I am a one woman operation, so there will be a short turn around time from the time you place your order to the time I will be able to ship the item out. Turnaround time will be no more than 7-10 days from the date of purchase (not including weekends or holidays), and this is just a worst case scenario. Turnaround time does not include time via transit from my home to yours. I will be shipping items twice a week due to limited time in the day and for the efficiency of my business.

I will make sure to put my shop on vacation if I'm going to be gone or will not be filling orders.

I also ship internationally, just be patient! It takes longer to process and ship international orders and is a more complicated process than shipping to somewhere in the U.S. If you're country is not listed in my shipping profiles, contact me and we can work out shipping costs that way. Make sure you include your phone number if it is not listed in the invoice, as custom form 2796-A requires it.

At this time, my standard shipping method for international shipping will be First Class International, which takes a long time to ship to its destination. If you want to upgrade to Priority International Mail to get your package more quickly, I can send you a money request through paypal for the price difference. Send me a message if you'd like to upgrade. I get my shipping quotes directly from the USPS international postage calculator. I will do everything I can to keep prices reasonable.


Again, I can not be held responsible for packages lost in the mail, so if you'd like to purchase insurance or delivery confirmation for your package, contact me and I can add that to the cost of your order. You must contact me after checkout, but before paying for the order so I can add the cost to your invoice.

Larger U.S. orders will be upgraded to priority flat rate shipping free of charge; if you are international, contact me for a shipping quote for larger orders.

Refunds and Exchanges

Swatches are done in natural daylight on fair skin. The colors will look different on different skintones, so keep that in mind. Unfortunately, due to the nature of cosmetic items, I cannot exchange your products for something else.

If you are unsatisfied about something, let me know and I will do my best to make sure you are satisfied with your experience with Pumpkin and Poppy Cosmetics. My customers are very important to me, and without you my business would be nothing.

Additional Policies and FAQs

I work from home in a smoke free environment, but I do have 2 cats (Naomi and Tucker helped inspire me to make cruelty-free, vegan cosmetics in the first place!) I do work in a closed off, pet free office space and am very serious about sanitation with my cosmetics.

Last Updated December 2, 2013