Pumpkinmama

Hand Dyed Spinning Fiber, Handspun Yarn

Topsfield, Massachusetts

Pumpkinmama is taking a short break

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Erin Michaud

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Erin Michaud

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Shop policies

Last updated on May 10, 2022
Thanks for visiting Vines. I strive to provide high quality goods as well as high quality customer service. Feel free to convo me with any questions or special requests.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Please contact me if you are unhappy with your order in any way. I work hard to make sure what you see on your monitor is color-accurate.

I will accept refunds (less shipping and handling fees) on any item in its original condition within 10 days of purchase.
Payment
I currently only accept Paypal. Payment is expected within 3 days, or the sale will be canceled and the item re-listed.
Shipping
I try to ship orders within 3 business days of receiving payment. Shipping is via USPS Priority Mail for US Orders.

For international shipping, I ship first class. If you want your purchase sent international priority, convo me before payment and I can send and updated invoice. Buyer is responsible for any and all tariffs, duties and taxes.

Convo me for international shipping costs to countries that aren't listed or any shipping add-ons such as delivery confirmation or insurance.