punkrawkpurl

Handmade in Oakland California

Oakland, California

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Tammy George

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Tammy George

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Shop policies

Last updated on April 30, 2022

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Welcome to my Etsy shop.
Please read my Bio for information about my creative background & crafty processes.

I have worked in the retail industry for nearly 20 years; Customer service is of the highest importance to me. So please feel free to come on in, take a look around, and ask as many questions as you would like! I will be more than happy to accommodate you in any way that I can.

It's a GIFT?
if you're sending an item as a gift directly to the recipient, please let me know and I'd be happy to gift wrap the item & include a special note from you! There is no additional charge for this service.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
In the unlikely event that you are not satisfied with your purchase, i will be happy to offer a refund or exchange (minus shipping costs). i require that you contact me within 2 days of receiving your item(s) to discuss the return/exchange.

Refunds will be credited to you upon my receiving the item in its original condition.

**Custom orders are final.**
Payment
i am currently accepting Paypal only. If you have a special request regarding payment, feel free to ask.
Shipping
i carefully package and send all of my items to you through the United States Postal Service.

It is my goal to use recycled &/or repurposed shipping materials whenever possible... which is nice to the planet & nice to your wallet. i assure you that all shipping materials, regardless of origin, will be clean & protect your items.

The price of shipping includes packaging supplies (if i am unable to use re-purposed &/or recycled materials) as well as postage. i never mark up shipping costs.

Orders are typically sent out within 24-48 hours after payment is received. Custom made orders may take a little longer & the date of shipment will be determined at the time of purchase. Once your item has shipped, i will send you an email to let you know when you should expect it to arrive.

If you have any additional shipping needs, insurance, delivery confirmation, etc. please make a note of that in the 'notes to seller' upon check out and i will adjust your shipping price to reflect any shipping upgrades.
Additional policies and FAQs
The studio that i work in is a smoke free environment. i do share my space with an opinionated cat, Rosco P. Coltrane. He is the official Snooper-Visor of Operations. However he is rarely involved in the actual crafting process & therefore has little to no direct contact with the supplies or products.