Waterloo, Canada

PupCycleCanada is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

PupCycleCanada is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 22, 2015
Welcome to PupCycleCanada. I make unique dog garments from pre-loved coats and sweaters. Every dog coat and sweater is cut and made by me. Custom orders can take up to 4 weeks to ship, otherwise, I will do my best to get items shipped within 3 business days. There very best way to get a hold of me is thru a convo, and if I haven't responded, please try again.

I get tons of requests for large dog sweatshirts and sweaters. It is very hard to find, good quality, large style garments to recycle into large dog stuff. Believe me, I look hard! At this time, I will not be making any large size stuff, but if you have a garment, please let me know (convo) and I can do a custom. I will need to see a picture of garment and have measurements, as well as measurements, and preferably a picture of your dog. Not everything can be recycled, and I am very picky!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will gladly accept any return of items from all sections,( excluding the SALE section see below), if notified within 30 days of your intent to return the product. Buyer must also pay for shipping. If product is returned in same condition as it was sent, money will be returned in full. Product must be returned in same condition as shipped, ie. not worn, dirty, stained or damaged. Products must also be returned in a reasonable amount of time (ie not 6 monthes after you let me know you are returning it.)
Items sold from the SALE section, that have been reduced for sale, are final sale and no refunds or exchanges.
Garment will not be shipped until I have a confirmed payment notice from PayPal.

All SALE items are final sale with no returns or refunds given.
I will do my best to ship within 3-5 business days. I ship the most economical method via Canada Post, which does not include tracking. This method usually take 4-10 business days and has been extremely reliable. I retain all customs forms and receipts as proof of shipping. By choosing this method you are accepting responsibility for lost packages. You may upgrade to tracking, or convo me about other options if you are concerned.
Please note that buyers are responsible for all duties and custom charges that may be incurred when products are shipped internationally.
International shipping has skyrocketed in price. I was able to ship via air, for the same price they are now charging for surface (4-6 weeks) So I feel it is only fair for you to convo me if you are interested in shipping and will let you know your pricing options. I also will recommend tracking on your purchase.
Etsy's shipping quantity calculation doesn't apply very well with my dog coats. The cashmere sweaters are very cheap to ship (because they are so light) and other things are expensive. It usually works for 2 items, but if you are ordering more than 2 items, feel free to check with me about overcharges. I try to keep track, but sometimes I am just to busy. I can easily refund you any over charges if this has happened. Or convo me prior to purchasing and I can adjust it then for you (even easier)
Additional policies and FAQs

The measurements provided with each listing are the exact measurements of the garment. To see if this will fit your pooch:

Back length - this is measured from where your dogs collar sits at the neck to the base of the tail. I would reccomend a maximum of 1/2" longer to about 2" shorter, however this is a personal preference.

Chest: measured around the fullest part of the dogs chest, located right behind front legs. I would sugest the coat/sweater to be at least 1/2" larger than your dog's measurement.

Waist: this is the smallest part of the dogs belly, usually measured right in front of hind legs. I do not usually include this measurement, however, I can easily provide it for you. It is helpful is your dog does have a wider, or very tiny girth.

Neck Circumfirence: Measured around the neck where the collar sits. For coats, the neck measurement should be at least 1/4" to 1/2" larger for comfort. Sweaters generally have a lot more stretch so they can be the same size as, or slightly smaller. If a sweater collar does not have much stretch (like more cotton sweaters) I will note this in the sizing.