Anonymous on Dec 15, 2012
While the item was packed well and received quickly, the contents had been shaken up a bit in transit, and didn't have the attractive layered appearance of the picture. Of course, it will all be mixed up to make the treats, but it just won't look as pretty when I give it as a gift. Not much one can do to avoid this, I guess.
Anonymous on Dec 9, 2012
ahh thank you so much em!!! i know joy will love them :)))
Anonymous on May 27, 2012
The jar is cute and the recipe easy to follow. Smells great and dogs loved them :)
When we rescued our first puppy Phoebe, our adoption assistant stressed the importance of a balanced, natural diet. And, even though we have since switched Phoebe’s pet food to find one that works for her, we have always stayed committed to feeding her a nutritious, safe diet.
With so much attention called to the pet food industry in recent years, finding an all-natural dry pet food wasn’t too difficult. However, when it came to feeding our pups treats, we couldn’t quite find the perfect biscuit. The treat industry hadn’t quite caught up yet.
So I began to make treats that I would find entirely comfortable giving our dogs. Treats that were 100% percent human grade ingredients with no preservatives. Treats that wouldn’t be on a recall list the day after I bought them.
So, slowly, pupernickel & spice began to develop. I began to build a collection of all natural, organic, fresh dog treats. As I started to bake my treats I started researching doggie digestion, nutrition, dry food, herbal remedies and more. And I began to incorporate ingredients that did double duty; ingredients that my dogs would love but would also sneak in nutrients, vitamins and minerals.
I began to build a community of treat testers –passing out samples to my co-workers, dog park friends, pretty much anyone with a dog.
So now I want to provide these safe, healthy treats to you and your dogs. I want you to feel comfortable with what your dogs eat and make the process of choosing treats easy and simple.
WHY PUPERNICKEL & SPICE: THE SHORT VERSION ...
pupernickel & spice is a trustworthy source of dog treats. My treats are homemade; each patch is personally and lovingly baked fresh for each order. Care and consideration goes into each batch because a) I understand how important your dogs are to you and b) my dogs eat these same treats! Finding a reliable food source is tough, and I’m trying to change that one treat at a time.
Accepted payment methods
- Accepts Etsy gift cards
Orders can be purchased with credit card on etsy Orders also can be purchased online with PayPal. While you must have an account to use PayPal, it is a secure payment site that offers buyer protection.
For more information on PayPal's Purchase Protection Program take a look at: https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=security/safe_online_shopping.
If payment is not received in 24 hours, unfortunately your order will be cancelled & all treats made will be put in my pups' treat jar.
If for any reason you need to cancel an order please contact me ASAP. Orders can be cancelled if products have not been baked.
Each order is charged for the product price, a shipping and handling fee (to allow me to ship your products in the safest and fastest manner).
Each order is baked fresh and shipped right away to ensure freshness.
Orders are shipped USPS Priority 2-3 days.
INTERNATIONAL SHIPPING ...
Currently pupernickel & spice does not ship internationally.
Items are shipped in a secure box, with plenty of cushioning to ensure that treats arrive in tact. I do all I can to secure your treats during shipping to prevent any broken treats.
Refunds and Exchanges
pupernickel & spice is committed to providing excellent customer service. If for any reason you are dissatisfied with your order you can exchange unused portions for a different product of equal or lesser value (less shipping or handling). We are a personal store with personal service.
Unfortunately I cannot offer you a return since my treats are custom and fresh baked for you.
NOT SATSIFIED? ...
If for any reason you are not satisfied with your pupernickel & spice order please contact me first. We are a personal store with personal service, & I strive to make every customer happy.
Additional policies and FAQs
Every dog is different. That's why all pupernickel & spice treats can be customized for your pooch. Please notify me if your dog has an allergy and substitutions in treat ingredients can be easily made.
If you wish to purchase a large, custom order of treats, just convo me.
If you are looking for a specific type of treat of ingredient, don't hesitate to convo me. I am constantly experimenting with treats & would love to create something perfect for your pooch.
For more information on pupernickel & spice treats, our philosophy, mission, ingredient lists, FAQs, dog nutrition and more, please check out our blog. pupernickel & spice is committed to providing our customers and interested parties not just all natural gourmet treats, but information as well.
The pupernickel & spice blog is constantly updated so check back frequently!
SHELF LIFE ...
My treats have a shorter shelf life than commercial treats since I do not use preservatives. Keep treats in a sealed, airtight container.
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