Announcement   WELCOME!
any question, please Message me!

xo,
Julieth

SHOP UPDATE!

CHRISTMAS DEADLINE:
USA - DEC 12
CANADA - DEC 8

Announcement

Last updated on Nov 28, 2018

WELCOME!
any question, please Message me!

xo,
Julieth

SHOP UPDATE!

CHRISTMAS DEADLINE:
USA - DEC 12
CANADA - DEC 8

Julieth Cabrera

Contact shop owner

Julieth Cabrera

View all 166 items

About

Becoming PupocoARTS

Ever since i remember I've been drawing and some sort of always doodling.
Back in 2014 i found myself with a 2.5 year old boy and a baby. I knew and was determined to embark myself on an adventure and so PupocoArts was born. My love for Art and letters pushed me to learn and create. Every design is hand lettered and digitalized by yours truly.

Around the web

Shop members

  • Julieth Cabrera

    Owner, Creator, Owner

    Hello and Welcome. Here you will find a piece of my heart. Love for Art and Typography. Original Designs hand lettered and digitized by yours truly.

  • Alvaro Cabrera

    Owner

    Husband and Partner.

  • Johanna

    Assistant, Shipper

Shop policies

Last updated on September 30, 2017
Hello

our philosophy is always Be kind and love one another.
Here you will find my original designs and letters.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
DAMAGED GOODS

All items will be carefully packaged, but If an item is damaged during the shipping process, please send me an image of the damaged item WITHIN 3 DAYS of receiving. I will be happy to send you a replacement without any additional cost or issue a refund for the cost of the mug.

IF WRONG ITEM IS RECEIVED


-If it is an error on my end, I apologize in advance. With any mistake made by me, I will be glad to send you a replacement without asking for the wrong item back (it belongs to you) WITHIN 7-14 days of delivery date, after that i am not responsible.


Each item is custom made (made to order), therefore, we do not accept returns or exchanges.

-When giving your personalization selections, please be sure that everything is correct. I have no way of knowing if a name is misspelled, a date is wrong, etc. and will not be able to replace items if the personalization is incorrect.

REFUNDS & EXCHANGES

-If, by chance there is a rare problem with the paint/design please send a photo of the issue within 7 days of receiving the product. A partial refund for the mug will be issued within that time. Please note, a refund will NOT be issued after 14 days of delivery confirmation.


*CUSTOM orders will NOT be refunded

**NO REFUNDS ON RUSH LISTINGS**
Payment
Payment methods: Paypal or credit card

Please note that the item will only be created AFTER the payment has been cleared.

If you are canceling an order, it must be done within 24 hours of placing the order. After this time period, cancellations and refund will not be issued.
Shipping
Canada Post.
Regular mail services 4-7 business days.


Please see the most accurate and up to date processing and shipping times in the SHOP ANNOUNCEMENT, as this is subject to change throughout the year. Please message me anytime for a more accurate processing time.

I ship to the address provided by the buyer at the time of sale. Please let me know within 24 hours if there is an issue or correction with an originally supplied address. Also, please understand that I cannot be responsible for wrong addresses or postal delays. Please make sure the address is correct! An email will be sent to the buyer with shipping confirmation and a tracking number once the shipping label(s) has (have) been created.

If an order has been marked as delivered, we are unable to provide replacement items.
Additional policies and FAQs
I always recommend that you avoid using abrasive cleaners on the image to preserve the look of your item.

Hand Wash and Air Dry

Custom Orders welcome! Message me with your request.