PuppyKissStudio

All tumblers come with lids unless otherwise stated. Custom tumblers made from scratch come with straws, but my "Ready to Ship" tumblers are a previous style and do NOT come with straws. if you would like one, they are available for purchase.

Every single tumbler I design starts out as a plain stainless steel cup of the best quality. They are vacuum-sealed to keep your beverage warm or cold for hours just like brands you would spend upwards of $50 on. I have tested my tumblers and use them myself, so I can vouch for the quality!

All of my tumblers are stainless steel. I have a bachelors degree in Public Health and have verified that the brand of cups I use are FDA-approved as food-safe. Stainless steel avoids the use of plastics which can leech harmful ingredients into your beverages when warm. Any/all decorations are on the outside of the cup so they do not come into contact with your beverage. The 22oz and 32oz tumblers come with plastic straws (that's how they are shipped to me), BUT I have food-grade stainless steel or food-grade silicone straws available for purchase.

My tumblers are extremely high quality (see the above question) Additionally, I special order all of my glitter - every speck of glitter used in my shop is polyester, not plastic like you can find in most stores. This prevents the colors from losing their rich pigments over time.

Also, I offer free vinyl customization on all of my tumblers. To me, no cup is finished until its owner is thrilled!

All creation is done by my own two hands in my home studio in Ohio. I make sure no steps are skipped and each part of creating your item is completed with utmost care and the best techniques. I love happy customers!

All cups are created with extreme care to not skip steps. Very specific sealers are used on each layer of your cup, and each layer takes several hours to fully dry. If you order a custom tumbler 100% from scratch, that's means it takes 12 hours per layer of glitter/application of vinyl (personalization or design), and another 72 hours to fully cure (or "set") once it is complete. Those hours add up! Once a cup is completely done and cured, I ship within 24 hours unless it is a weekend. Please contact me if you need expedited shipping or are working with a deadline.

Absolutely! I love them! Need a certain shade of glitter or a particular color scheme? Want a special image or name/words on your cup? I am always more than happy to work with you to create the cup of your dreams! Sometimes an extra charge may apply if you want several different colors of glitter, hand painting, or a complicated technique - anything that would require a significant increase in time or a special order of products I don't normally carry. Please use the link to contact me.

I'm a one-woman-shop, but feel free to contact me if you have any wholesale ideas or want to feature my items in your store.

Also, I welcome bulk orders! Teams, wedding parties, book club.... whatever you can imagine! Please contact me with your requests. I’m always happy to help and also offer design ideas if requested.

If you need gift wrapping and we have enough time once your cup is done drying (see "Why do your custom tumblers take extra time to customize?" above), then yes, I am happy to gift wrap for you. Just drop me a message.

Hand wash ONLY. Please care for your tumbler like you would any special dish. No dishwashers or microwaves, and no soaking. Avoid extreme heat. I've never exposed my tumblers to any of these things, so I cannot predict what may happen if you do. All of my tumblers include a "Care card" with these instructions printed out in case your item is a gift.

Please note that due to the handmade nature of my products, slight variations may and will exist. These are not defects at all but rather add a priceless handmade quality to your item and add uniqueness in that your item could never be exactly replicated.

I cannot accept returns or exchanges on custom items. Non-custom/personalized items may only be returned if there is a gross misrepresentation in the listing or the product is in some way defective or damaged.