PureandSimpleCharm

Jewelry, Skincare, Pet Items

Lebanon, Connecticut · 945 Sales

PureandSimpleCharm

Jewelry, Skincare, Pet Items

Lebanon, Connecticut 945 Sales On Etsy since 2014

5 out of 5 stars
(182)

Announcement   *****Please excuse our appearance while we revamp our shop. We are updating our labels and photos. Please know that your item may have a different font on the label than what is shown as we update our products. Thank you! *****
We offer handmade, natural skincare products for you and your pet, up- cycled items and fun jewelry and handmade fused glass accessories for your home as well as your crafting projects!

Announcement

Last updated on Apr 14, 2017

*****Please excuse our appearance while we revamp our shop. We are updating our labels and photos. Please know that your item may have a different font on the label than what is shown as we update our products. Thank you! *****
We offer handmade, natural skincare products for you and your pet, up- cycled items and fun jewelry and handmade fused glass accessories for your home as well as your crafting projects!

Ashley Key

Contact shop owner

Ashley Key

View all 89 items

Reviews

Average item review
5 out of 5 stars
(182)
View all 182 reviews

Updates

These are the wildcrafted treasures that go into our salve and lip balm.
Making drawing salves is a messy job..
charcoal loves to get everywhere!
The flowers behind our new cream cleanser heart. All organic too!
View all 20 updates

About

My story...

Welcome to Pure and Simple Charm where I am constantly inspired by nature to create new crafts including fused glass, bath and body products, tote bags and an assortment of other handcrafted goodies!
My name is Ashley and I am the owner of Pure and Simple Charm. I have been a crafter since 2012 and I am proud to say a small business owner since opening my shop in February 2014. Over this time, Pure and Simple Charm has evolved to include products not only created by myself, but also my mother and aunt. We are truly a family run business and we love what we offer our customers.
My shop was originally created simply because I needed more space! I love fusing glass, and over time I created such a collection of art I realized I either needed to get a larger studio space or start sharing my work with the general public. When I did open our doors, online and through farmers markets, I was pleasantly surprised by the positive response and have been adding product lines ever since!
One of my core business values is to up cycle and preserve our environment as much as possible. This is one of the reasons I absolutely love my line of up cycled grain tote bags. They are a great way to keep plastic out of landfills and make extremely durable bags for groceries and sundries. You might notice that my shop is very varied, and another core business value I try to keep is always expanding creativity. As a crafter, I love the ability to learn new techniques, and I want to share that with my customers. At the moment, I am expanding my creativity by experimenting with sewing, but I will be honest, I have found I prefer to do my own thing rather than follow set patterns!
Most of my work is done in the very early morning, or very late night as during the day I am busy chasing around my youngest employee in training (my 4 year old son). All kidding aside, he is not an employee but he is a great source of inspiration for me. I hope you have enjoyed learning about my shop, and please be sure to check back often as my inspiration is always resulting in new and interesting additions!

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Shop members

  • Ashley Key

    Owner, Creator, Designer

    I am the main crafter at PureandSimpleCharm! I handcraft and design everything in this shop except soap and papercrafts! I'm a wife, mom, animal lover, nature lover... I like living simply and taking inspiration from nature and the world around me!

  • Sandy Pelletier

    Creator

    This is my Mom!! She makes all the amazing cold processed soaps you see on this page . We collaborate on the scents here and there and sometimes she uses my oil infusions in her soaps. She soon will be expanding into body butters and hand soaps!

  • Barbara Ladd

    Creator

    This is my aunt! She lives in the great state of MAINE! She stamps all her work as "Work of heart". Barbara makes all the earring backings and tags you see on our jewelry as well as greeting cards, gift tags and most recently birch bark gift tags.

Shop policies

Last updated on August 31, 2016
Welcome to our shop! Thank you for stopping by to take a look. All of our items are handmade with care. We don't make anything that we would not be proud to use or wear ourselves. New items are added all the time so please check back often!
We LOVE custom orders. Feel free to message us!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept Paypal, credit cards, Etsy gift cards and e-checks. Please be aware that E-checks take longer to process and this will delay turnaround/ shipping time as it must clear in the account before we can ship.
We do appreciate prompt payment and in return will provide you with prompt shipping and service.
Shipping
We use the postal service to ship our items and they are packaged to the best of our ability to ensure that they stay in their original state while en route to you.
Shipping is to be paid by the buyer and is included in the listing description. The turnaround time of each purchase will also be visible on your invoice. We ship USPS unless otherwise noted on the description.
Please note that we include a tracking number and insurance with all of our shipments. For international orders please be aware that the buyer will be responsible for the cost of duties , taxes and any extras required by customs for that order.
We make every effort to ensure your package gets to you timely and in one piece but we are not responsible for USPS mistakes and delays especially around the holidays. Please know that if a package is returned to me because the address the customer provides is inaccurate, the customer will be responsible for the fees to re-ship the item. I use the address provided by Etsy. I am not able to edit your address so you must keep it up to date on your own account.
Refunds and Exchanges
We do not offer refunds on any body care products in our shop for obvious health reasons, as well as earrings and custom orders. If you have a legitimate problem with any of our items please contact us and we will work with you to find an acceptable solution. If something has become damaged or compromised please know that photos will be required.
If you are wishing to cancel an order it will need to be done during the first 24 hour time frame. After that it will be too late as we strive to process your order as quickly as we can!



Should something you order from us become damaged during shipping please contact us immediately. Please note that we will require photos of the item and photos of the packaging as well..more often than not this is a USPS problem so please be aware you may need to place a claim with the postal service directly. Thanks for your understanding!

In the unlikely event that there is a problem with your order we would very much appreciate it if you could contact us first before leaving us any feedback. That enables us to resolve the problem for you in a timely and professional manner. We work very hard to provide high quality items and to ensure that your order arrives to you in one piece and that it is exactly what you ordered. Thank you!
Additional policies and FAQs
We welcome custom orders!

With that being said here are some things you need to know:

-Custom orders require payment to be made in full before starting work on the item. This will need to be paid within three days of agreement between buyer and seller to commission a custom item. Work will not be started on the custom item until the payment has been received.
- This is a specific item tailored to your interests and needs and because of that we will not be able to accept returns on custom items.
- If supplies needed for said items are not in stock they will need to be ordered which will result in a longer turnaround time. Some custom orders may take up to 1 month from start to completion. This of course is based on each situation for each unique custom order. Please factor this information in when deciding if you want a custom item.
-We work very closely with you ,exchanging ideas and photos back and forth to ensure that the finished product will meet your expectations! We want you to be happy and satisfied!


In regards to our skin care products- as with any new product you use on your skin please do a patch test first to ensure there are no adverse reactions. Our products do contain members of the tree nut family such as shea butter, cocoa butter, sweet almond oil, and coconut oil. In addition , some of our products contain avocado oil .These items are mentioned in the description of the item under the " Important Tidbit Section". If you have a nut allergy or are sensitive to latex our products may not be for you.
All ingredients used in our products are listed on their labels and if you have a question about an ingredient please contact us before placing your order!
We use fresh, natural ingredients, no harmful additives are used but please note that we are not responsible for any adverse reaction you might experience. If you are unsure please feel free to ask a medical professional's advice first!
Please know that our bath soaks and body scrubs are made to order. These products are best used within 6 months. Please also know that the oils in these products have the potential to make your tub floor slippery. Please use caution!

*Please also know that none of our products are intended to treat or cure any ailment or condition. *