Eileen Hoy on Jan 11, 2015
I bought this as a gift for my archery loving step-daughter and it was a huge hit! The quality is so great that I'm contemplating buying one for myself. Thanks so much, Joy!
Evelyn on Jan 6, 2015
Shipping was quick and the shop owner was very kind and helpful! I absolutely love this necklace! I wear it everyday and it's just perfect. I will definitely be ordering items from this shop in the future :-)
KristieMae on Dec 22, 2014
The earrings arrived incredibly quickly, and are even prettier than I thought! Thank you so much for the great service during this busy Christmas season!
Thank you for stopping by Pure Joy Details. Have a look around - if you have any questions don't hesitate to contact me by using the 'conversation' feature here on Etsy. Hopefully you will find something you absolutely love!
Here are some things to know before you purchase ~
Accepted payment methods
You do not require a PayPal account to make a purchase. You can pay using all major Credit Cards and Debit cards via PayPal's Guest Checkout Service. Here's how ~ http://www.etsy.com/help/article/361
E-checks through Paypal will need to clear before your order is shipped.
Payment is requested at time of checkout.
Are you new to Etsy? Not sure how to purchase? Here's a great guide to show you how it's done! ~ http://www.etsy.com/help/article/339
CUSTOM REQUESTED ITEMS ~ Full payment is required prior to work commencing.
Any adjustments, such as changing the length of a bracelet or necklace, are considered custom orders and will be completed after payment is received.
Custom requested items are non-refundable.
RESERVED REQUESTS ~ Will be held for 48 hours, then returned to general sale. If you require flexibility to this timeline, please let me know.
Items are shipped from Canada via Canada Post ~ Light Packet Airmail.
PLEASE NOTE ~ this service does not include a tracking number or insurance.
If you wish to upgrade to a faster shipping method or one that has insurance and a tracking number please contact me first for additional shipping quotes.
An upgrade with insurance is strongly recommended.
Orders are shipped within 1-2 business days (Monday to Friday) after payment has been received.
Your package will be shipped to the address provided by PayPal so, please ensure that your address is current and correct.
Delivery ~ estimates only:
Canada: 5-10 business days
U.S. : 7-15 business days (can take up to 5 weeks)
Everywhere else: Country specific (approx. 2 to 5 weeks)
INTERNATIONAL CUSTOMERS ~
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
~Please keep in mind when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
~All international orders will have full value declared on customs forms - no exceptions.
Refunds and Exchanges
Returns may be made within 3 days of receipt of your item. Please contact me first with your order information.
Any returns must be unused and in the original packaging. Once the item has been received you will be credited for the merchandise amount.
For hygienic reasons earring sales are final.
Custom requested items are non-refundable, but I am happy to work with you on making adjustments to the jewelry if there is something you are not completely satisfied with.
Please note ~ return shipping cost will not be refunded.
Additional policies and FAQs
Your new piece of handcrafted jewelry will look good for years to come if you remember ~ 'Last On/First Off'.
~ Apply your make-up, hair spray and perfume before wearing your jewelry.
~ Remove all jewelry before taking a shower, swimming and exercise.
For cleaning; use a clean, lint free damp cloth to remove dirt, oils and other material from your jewelry.
~ Do avoid washing pearls, opals, shell, gemstones and crystals as this may remove their luster and color.
~ If your shiny sterling silver piece begins to tarnish, cleaning it right away will make it easier to restore the shine. A Sunshine Polishing Cloth is recommended.
~ Do not use toothpaste or baking soda, these are too abrasive and will scratch your jewelry.
Your jewelry should be stored in a closed jewelry box, pouch or soft cloth wrap.
~ An anti-tarnish strip with your sterling silver jewelry in a zip lock bag will help fight against tarnish.
~ Don't leave jewelry, colored gemstones, pearls, opals, shell or crystals exposed to sunlight for extended periods as they will fade. Avoid extremes in temperature as well.
**Pure Joy Details is not responsible for any jewelry that is mistreated or worn out. **