Purple Ink Graphics
purpleinkgraphics' Shop Policies
Welcome to Purple Ink Graphics! A lot of my inspiration comes from the outdoors. I enjoy creating unique home decor that will brighten any room. I will gladly discuss personalized and custom orders with you. My calligraphy is done with pen and ink and completely handwritten. Please convo me so we can make your idea come alive!
*At this time I accept PayPal and Etsy Direct Checkout for payment.
*Items will be shipped after the payment is received.
*PA residents will be charged 6% sales tax at the time of purchase. PayPal will calculate the amount for you.
*Cancellations must be received within 24 hours after payment. Custom or personalized orders cannot be cancelled once final order is confirmed. If you have any questions, please contact my shop prior to finalization of your purchase to ensure your satisfaction.
*All purchases will be shipped by USPS. If you desire a different delivery company (UPS or FedEx) or need your item quickly (Priority or Express shipping through USPS), please contact the shop for additional shipping options. The buyer will be responsible for any additional costs associated with shipping.
*All international orders ship International First Class through USPS. The buyer is responsible for duties, customs and taxes levied by the buyer's country. I only ship to addresses verified by PayPal, please make sure this matches your Etsy account.
*Items will be shipped within 3-5 business days after the payment is received.
*Shipping time of custom orders will be communicated to buyer by email.
*Please notify the shop immediately if the purchase was damaged during delivery or loss in shipping. I will give you specialized instructions for return packaging and shipping.
Refunds and Exchanges
*I offer a money back guarantee for non-customized items listed in the shop. Only the purchase amount and any applicable tax will be refunded. The buyer is responsible for the original and return shipping and handling costs. Please note that some items are fragile and they will require additional care on return shipping. Please contact the shop if you need to return an item.
*The refund will be processed once the item is returned in its original condition. All refunds will be issued through PayPal.
*Refunds are available up to 7 days after receipt of purchase.
*Please contact me to discuss any issues about the purchase.
*Refunds are not available on custom orders once purchase is finalized.
Additional Policies and FAQs
Don't like the colors? I can change the colors on most items to compliment your decor!
Just email me with your suggestions.
Please contact the shop first if you have any questions or concerns prior to leaving feedback. This would be greatly appreciated.
Diane M. Lewis
purpleinkgraphics [!at] yahoo.com
I can supply additional information upon request
Last Updated December 16, 2012