PurveyorOfGeekery

If for any reason you are unhappy with a product communicate with me and I can try to make things right. If you have run into a problem with the downloading, editing or printing of a file please let me know and I will be happy to walk you through the process.

If you are completely miserable with your purchase convo me and I will give you a refund in accordance with my 100% money back guarantee. If you receive a refund, you no longer have the license to use the design, though.

I accept PayPal and Credit Cards. If you pay via PayPal echeck, your purchases won't be downloadable until the echeck clears, etsy's rules.

Digital files will not be downloadable until after payment has been processed and received. This is done automatically on Esty and Paypal's end of things.

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RECEIVING DIGITAL FILES
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1. FIND YOUR RECEIPT by either:
- A. clicking the order number link in your order confirmation email
- or -
- B. Click on "Purchases and Reviews" under the "You" menu in the navigation bar above, then click "view receipt" next to your order.

2. DOWNLOAD YOUR FILES by clicking the "Ready to Download" (or "View Files" if you already downloaded them) link in the blue "Ready to Download"box on the receipt page.

Can't find the link? Look for the "Download Status" section on the top right of the page.

Read Etsy's tutorial for more information here: https://www.etsy.com/help/article/3949

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COMPRESSED FILES
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I use Zip compression on some files to decrease download time on your end, so if you are purchasing from a tablet or smartphone you will need a separate file utility app in order to extract these files.

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FILE STORAGE
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Once you receive your files, be sure to keep copies of them in a safe place. Google Drive offers free storage, or you can send them to yourself via email and stick them in a safe place in your email account, like an "Important Documents" folder.

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COMMUNICATION
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Please communicate with me via Etsy's contact and conversation features. Do not use Paypal or the Notes to Seller during checkout as a means of conveying important information as it will likely be missed. I will respond to all communications within 24-48 hours, Monday - Friday.

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ALL RIGHTS RESERVED
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I retain all rights to the designs created by me.

- PLEASE DO: Create as many different variations of a product you want (ex. 3 business cards for three different people.)

- PLEASE DON'T: Use the designs for anything other than the original purchase (ex. a Business Card cannot be scanned and printed as an advertisement in a magazine or used as a Facebook Cover Image) without prior approval.

- PLEASE DO: Contact me if you would like a design created into a different product.

- PLEASE DON'T: Take this design to other designers to create other items (ex. having a banner made to match the Business Card) without prior approval.

- PLEASE DON'T: Use blog template elements outside of the template (ex. headers, backgrounds or social icons on other websites, etc.) or etsy shop sets outside of etsy and they may not be reworked into other designs like Facebook headers. Please contact me for information on having other items created from these designs.

- PLEASE DO: The exception to this is custom Logo designs to which I retain promotional rights but the purchaser can reproduce as desired. If you are unsure if your design is a logo design, please check the listing for the rights. If it is a logo, you will see information regarding your rights in the listing.

- PLEASE DON'T: Create products to sell from the designs, either digital or physical.

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SUPPORT TERMS
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For products (I.E. Blog Templates) that include support, the support covers issues for the template or add-ons purchased as they are only. General technical issues, platform specific issues or installation issues beyond the scope of products and services purchased are not covered, as well as any issues arising from the client's modifications of the template or add-ons source code.

Installation support for templates, gadgets and other add-ons are available, please contact for details.