Queentessence

Exotic dancewear, yoga clothes, rave outfits

Obninsk, Russia
1,247 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Queentessence is taking a short break

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Note from shop owner Hello dear visitor!! 🌷
We are taking creative vacations and gonna be back in game after some time with a new stunning collection!
All the orders that are still in transit will be tracked daily and notification about its moves will be sent to all who are waiting for their parcels.
Stay tuned 😇
Best wishes 🌺

Note from shop owner

Last updated on May 10, 2021

Hello dear visitor!! 🌷
We are taking creative vacations and gonna be back in game after some time with a new stunning collection!
All the orders that are still in transit will be tracked daily and notification about its moves will be sent to all who are waiting for their parcels.
Stay tuned 😇
Best wishes 🌺

Ekaterina

Contact shop owner

Ekaterina

Reviews

Average item review
5 out of 5 stars
(210)
See reviews that mention:
Quality 52 Shipping 20 Customer service 40

Shop policies

Last updated on October 16, 2020
Thank you for purchasing in my shop!
I hope the product you buy will meet your expectations and will give you pleasure wearing it 😊

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
PLEASE NOTE: custom orders are NON-REFUNDABLE!

- If for some reasons you want to return the product - please contact me within 7 days of delivery and ship it back within 14 days after delivery.
- Make sure the product remains in its original condition.
- When i receive the item and make sure it doez not have any damages and traces of use - i will refund you the cost of the product straight away!
- Please consider you gonna be the one paying the shipping back.
IF YOU MISSED THE DELIVERY:
If the item arrives to the destination, but you did not receive it - it gonna be waiting for you at the post office for 30 days (in Germany and Italy it is just 7 (!!!) days), and after it will be shipped back to me. I usually send notification via Etsy message or e-mail.
* in case the item was returned to a seller, but you still want it (or the item is customized) - you pay the shipping.
* if the item returned to a seller , and the buyer wants a refund - only the cost of the product gonna be refunded.
Payment
I accept Paypal payment
Shipping
I will take 1-3 business days after the payment is complete to ship your order.
The approximate time when you will receive your order is 15-21 days.
*
There might be some delays because of air mail, but in general these delays do not occurs frequently. The mail is certified, so if you do not receive your order in 1 month, we will do a formal complaint to the post office. The limit time will be 60 days.
*
I will be happy to provide you with EMS service that will allow you to recieve the parcel within 10 working days.
*
Please NOTE: all the items will be shipped to the adress provided in your etsy account!!!
If you want the product to be shipped to another adress - don't forget to mention it in your order!
*
Please NOTE that you are responsible for all customs and duty fees if they apply!
*
Please CONSIDER that since the parcel left Russia - neither me nor Russian Post have any control or power over the parcel.
Once the status shows that the parcel reached your country's post - they become to be the ones responsible for its destiny and delivery.
*
Feel free to contact me if you have any questions about the shipping or the product itself :)

Best wishes, Ekaterina
Additional policies and FAQs
CUSTOM orders are NOT refundable.