QuipsAndGrins

Wordy gifts for active people

| Gainesville, Florida
7,212 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Please note - due to Covid 19, USPS is experiencing an increase in volume and delivery times have been drastically affected. Some First Class packages are not being scanned and are taking up to 20 days to be delivered. If your package is delayed, I ask your patience and understanding - once I take it to the post office, I have no control over delivery speed.

Drink ware, gifts and accessories for coaches, athletes, parents and fans!

Announcement

Last updated on Jul 30, 2020

Please note - due to Covid 19, USPS is experiencing an increase in volume and delivery times have been drastically affected. Some First Class packages are not being scanned and are taking up to 20 days to be delivered. If your package is delayed, I ask your patience and understanding - once I take it to the post office, I have no control over delivery speed.

Drink ware, gifts and accessories for coaches, athletes, parents and fans!

Items

7212 Sales
 

All Items

Michelle

Contact shop owner

Michelle

Reviews

Average item review
5 out of 5 stars
(837)
See reviews that mention:
Quality 116 Shipping 179 Customer service 74

About QuipsAndGrins

Sales 7,212
On Etsy since 2013

Not quite a soccer mom. . .

Wordy gifts for active people. This pretty much sums up my shop. I have 4 awesome kids who are involved in all sorts of athletics so I spend A LOT of time at sporting events. I love active families supporting active kids and some of my happiest moments are spent on the sidelines or at season-ending banquets. Great coaches have the power to change the world and should be celebrated for all they do for our kids (we should also show some love for all those long-suffering, early-rising, snack-toting, picture-taking moms and dads).

I design, print, sublimate, and pack all items myself (with a little computer support from my hubby). I said goodbye to my dining room table a long time ago since it is now home to packing supplies, tags, inventory, etc. I love what I do and am so appreciative of all my customers since their support allows me the flexibility to work from home and still take my kids to regattas, swim meets, cross country meets or whatever else they decide to do. I always tell them that finishing last is better than never trying and don't forget your sunscreen. (I should put that on a mug!)

I am so appreciative of all my customers and the great community of buyers and sellers here on etsy. The money I make in my shop keeps my kids on the water, in the water and out on the trail.

Shop members

  • Michelle

    Owner

Shop policies

Last updated on June 3, 2016
Welcome to my little shop and thanks for stopping by. If you have any questions or need more information about any of my items, please do not hesitate to contact me via an Etsy convo.

Florida residents - please read! Any orders shipping to Florida addresses will be charged the applicable sales tax for your county.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want to make sure that you are happy with your purchase. I make all my items with care and will not list something that would not meet my expectations as a purchaser. I strive to write accurate descriptions so my customers know what they are getting. If you are unsatisfied with your purchase, please contact me and I will do my utmost to make it right. If a refund is desired, please contact me within 10 days of receiving the item and I will refund the original purchase price upon return receipt of the item in its original condition. Purchaser is responsible for return postage.

If an item is received damaged, please contact me as soon as possible and save all packaging since photographs may be needed for insurance purposes.
Payment
We accept payment via Paypal. We also accept payment through Etsy by credit cards, debit cards and Etsy gift cards. Rest assured, I like checking things off my to-do list and will make every effort to get your purchase to you as soon as possible!

With that in mind, if you wish to request a cancellation, please do so within 24 hours.
Shipping
Right now, I ship all drinkware (mugs, water bottles, travel mugs) via USPS Priority Mail. Everything else goes First Class Mail. International orders are First Class International. Tracking information is sent out with the shipping notification email.

Multiple drinkware orders can often ship for less than what is automatically charged. I will refund any shipping overages in excess of $2.00. If you are ordering multiples mugs, travel mugs or waterbottles and would like a shipping estimate, don't hesitate to ask and I would be happy to provide one.

International customers, please note that you are liable for any applicable customs charges, taxes and/or duty fees. Please be aware of any applicable laws and fees and allow extra time for delivery.

I package all mugs very carefully to ensure safe arrival. In the unlikely event an item arrives broken or damaged, please save the packaging and item and contact me as soon as possible for a replacement. Shipments are insured and I will need photos of the damage and the packaging.

All orders will be shipped to the address that is on file with Etsy or PayPal. Please double check this address before submitting an order. If a package is returned to me because of an incorrect address I can either reship the order for an additional shipping charge, or I can refund the original purchase price (less the original shipping charge). If the order is a custom order, I will reship at the buyer's expense but cannot refund the original purchase price due to the nature of custom orders. So please, please make sure the address shown during check out is the correct address.

Please note, I do not include receipts in domestic orders in an effort to save paper! Receipts are available to view/print on etsy.

More information

Last updated on Jun 3, 2016
Frequently asked questions
Why is the shipping charge so high?

Drinkware can only be sent Priority Mail due to weight restrictions on First Class and USPS recently raised the rates for Priority Mail. I always send the heavier items as economically as possible - using Flat Rate packaging when it is cheaper than weight based, etc. I refund shipping overages in excess of $2.00 and am always more than happy to provide a shipping estimate - just send me your zip code and the items you are interested in purchasing.

Can the mug say "Debate Coach" instead of Lacrosse Coach?

Sure. I get many requests for mugs that say Cheer Coach, Chemistry Teacher, Fencing Coach, etc., and I am happy to make substitutions for anything that will fit on the mug! However, a custom request may take 1-2 additional days to create and in November and December this time increases to 4-5 additional days.