QuirkyFacePots

Quirky Face Pots

Colchester, United Kingdom On Etsy since 2015

QuirkyFacePots

Quirky Face Pots

Colchester, United Kingdom | 1,396 Sales

Shop owner

Contact

Kerry

Contact shop owner

Kerry

Announcement    Hello! Any questions just get in contact, I reply pretty promptly 😀

Announcement

Last updated on Apr 27, 2019

Hello! Any questions just get in contact, I reply pretty promptly 😀

Reviews

Average item review
5 out of 5 stars
(327)
See reviews that mention:
quality 41 shipping 60 customer service 80

About QuirkyFacePots

Sales 1,396
On Etsy since 2015

Unique and Quirky Face Plant Pots, ideal for young succulents

Quirky Face Pots was born from a need and desire to create funny looking pots for my own collection of succulents - I love propagating succulents, they're so easy! But this creates a need for pots. So combining my love for working with clay, and creating silly faces, Quirky Face Pots was born.

Shop members

  • Kerry

    Owner, Creator

  • my two young apprentices

    Assistant

    my two young apprentices help with carrying packages to the Post Office - not yet old enough to make tea but that's in the pipeline (give or take 5+ years!)

Shop policies

More information

Last updated on Dec 29, 2019
Frequently asked questions
Returns

Returns are accepted on non-custom and non-personalised items, just contact me with 14 days of purchase and return item (unused and in original condition) within 30 days of purchase.

Once item is received I will issue refund for item and original postage.

Returns postage is buyer responsibility if item is not faulty or damaged - if your item has arrived damaged, as soon as I see pics of the unfortunate incident, a full refund will be issued immediately. Photos are required for insurance claims with delivery company. Luckily breakages are rare as items are always sent with plenty of packaging protection

Oh no! My parcel has arrived damaged!! What do I do?

Hi, firstly this has been a very rare occurrence in the last two decades I have been selling online (ebay/etsy) however it does happen once in a while and if it's happened to you, don't worry here is what we will do.

Firstly, take pics of the damaged parcel itself (do not throw/recycle in case further pics are needed by courier/Royal mail)

Secondly, take pics of damaged item itself.

Send all pics to me which I then forward to courier/Royal mail, to start a claim for damages.

In the meantime, I will either send out a replacement if able, or fully refund - whichever you want. This cannot be done without pics though, so it is really important that you take pics as soon as damaged parcel has arrived.

Delivery Info

UK : Royal Mail 2nd class post - if needed quickly, payable options to upgrade to 1st class post or next day service available

US/Canada/Europe/Everywhere Else: approx *5 business day Transit via Royal Mail Tracked service

*dependent on a particular countries postal service