quoteshirt

3. REFUND POLICY

3.1 Your trouble is our trouble and your money guaranteed with every penny. We have thousands+ order and never miss any refund with any mistake by us. Refunds will be via Shopier to your credit/debit card.

3.2 Internation refunds take around 1-4 business days that depends which bank you use.

3.3 Paypal prepaid cards' refund takes around 2 weeks.

3.4 If your package does not arrive to YOUR COUNTRY during delivery time, we will refund your money. If it arrives to your country we may ask you contact with your local post office service.

3.5 You have to contact for refund within 14days after the package delivered. Otherwise you can not request refund. (see on Returns Policy in 4.1)

3.6 We refund if the item is sent back unused and in original condition. Returning shipping costs are for the buyer. (see on Returns Policy in 4.3)

3.7 Custom items (personalized like with your name or design) can not give back.

3.8 If you have trouble with mistake by us, we will refund with gladly.

1. PAYMENT POLICY

1.1 You can pay with Credit/Debit card through Shopier.

1.2 After your etsy order Shopier will send email and we will send a message in 5minutes within our working time (for EST time: 12pm-6am) Then just follow instructions and pay safely with your choise.

1.3 If you don't pay your order in a week, we will cancel your order after 7 days.

2. SHIPPING POLICY

2.1 Please make sure that we receive the correct shipping address, if package is returned to us, you will have to pay shipping fee again to have package shipped back to you.

2.2 We ship out your package in 3-5 business days and delivery time period starts after the package sent.

2.3 All orders will be sent via Turkish Post Airmail with registered mail in 1-2 days after clear payment. You can choose express shipping option (from our listings) and it will be delivered in 3-5 days.

Standart delivery times:

North America: 2-4 weeks
United Kingdom and EU: 1-3 weeks
Asia: 3-4 weeks
South America: 4-5 weeks
South Africa: 4-5 weeks

2.4 If you ordered for a specific date or event, you must contact with us and confim the date before order. Otherwise you may not have your package before your specific date or event.

2.5 We can not change the shipping address after item sent out from our country. It is in your responsible if you give wrong address to Etsy.

2.6 If your package does not arrive to YOUR COUNTRY during this time, we will refund your money. (see on Refund Policy details 3.4)

4. RETURNS & EXCHANGES

4.1 You can return or exchange your package (if it is not custom item) without any reason within 14 days after deliver. Lost or damaged packages in your responsibility that are shipped back to me.

4.2 Return shipping costs in buyer's responsibility.

4.3 Lost or damaged packages in your responsibility that are shipped back to me. Addition if you can send a photo to us before returning package that will be very good for us. So i can full refund if its damaged on the way for shipback.

5. CANCELLATION

5.1 You can cancel your order before we ship out. Please contact with us before shipout for cancel with Etsy conversation system or via email.

5.2 You can not cancel your order during delivery time after we sent the package. If you can reject your package and we got back, we can cancel your order.

6. TAXES

6.1 Buyers responsible with taxes in their country. Please be inform with your goverment duty and other taxes before order.

7. UPGRADE SHIPPING METHOD

7.1 You can upgrade your shipping method with express shipping listing in my shop adding to your cart before purchase.

8. CUSTOM ORDERS

8.1 We are welcome with custom orders. Please don't hesitate for request them.

8.2 Custom items (personalized like with your name or design) can not sent back or can not refund.

PRIVACY POLICY

To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.


USING YOUR DATA

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


DATA SHARING AND DISCLOSURE

Information about my customers is crucial for my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Reliable service providers such as national postal service or couriers. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if it is necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Your personal information is not transferred outside of the EU.


DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 11 years, as requested by my national authorities.


YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, such as the right to ask to access, change, restrict or delete your stored data.


HOW TO CONTACT ME

For purposes of EU data protection law, I, Ibrahim S., am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations, at bukineki [!at] gmail.com or by writing to Htepe M. Sinir sk 2/2, Sakarya/Turkey.