QuteCreation

Handmade for you by a mother of 2!

Ottawa, Canada
|
| 748 Sales | 5 out of 5 stars 5 out of 5 stars

QuteCreation is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    **ONGOING COVID-19 SHOP UPDATE** Hey friends! Please note that there continue to be delivery/shipping delays within the postal system once your items have shipped. I try to use lower cost tracked shipping when I can, but that is not always possible. To ensure that you have access to tracking I highly recommend purchasing upgraded shipping at checkout. I continue to have some issues with supplies and will reasonably accommodate for colours of felt as necessary. If I cannot reasonably do this, I will be in touch. Thank you for your continued support and patience.

Here you will find items ranging from hand & finger puppets, baby rattles, children's toys, all the way to activity/busy quiet books. Want something custom made? Just ask me!

Enjoy your shopping experience with Qute Creation!

Follow me on Instagram: QuteCreation

Announcement

Last updated on Jul 4, 2022

**ONGOING COVID-19 SHOP UPDATE** Hey friends! Please note that there continue to be delivery/shipping delays within the postal system once your items have shipped. I try to use lower cost tracked shipping when I can, but that is not always possible. To ensure that you have access to tracking I highly recommend purchasing upgraded shipping at checkout. I continue to have some issues with supplies and will reasonably accommodate for colours of felt as necessary. If I cannot reasonably do this, I will be in touch. Thank you for your continued support and patience.

Here you will find items ranging from hand & finger puppets, baby rattles, children's toys, all the way to activity/busy quiet books. Want something custom made? Just ask me!

Enjoy your shopping experience with Qute Creation!

Follow me on Instagram: QuteCreation

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Ash Oakey

Contact shop owner

Ash Oakey

Reviews

Average item review
5 out of 5 stars
(160)
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About QuteCreation

Sales 748
On Etsy since 2014

It all started with Pinterest...

In 2011, after my daughter was born, I discovered Pinterest and spent many a restless evening of nighttime feedings browsing and pinning felt project ideas. Finally I decided to bite the bullet, buy some supplies, and at least make something to make those late nights worth it. The first activity page that I made was a potato head play page and things just snowballed from there. Friends saw what I was making for my children (I had another one during this madness - my son) and asked if I could make them something for their kids. From this, Qute Creation was born and is my 3rd "child" whose name is created from the initials of my own kiddos.

I take a great deal of pride in what I make and try to include some educational aspects whenever possible - learning should always be fun, don't you think? Finger puppets are a fun way to interact with your child while my Mini Activity Books are fun for some education on the go! I acknowledge how important the development of fine motor skills are and I try to incorporate this into my products.

A question that I'm often asked is if I'm involved in education in some way - maybe a teacher or early childhood educator? I'm actually a chiropractor in a family-oriented practice in Ottawa and just love working with my hands! That's why all of the products that I make with Qute Creation are often hand drawn, usually hand cut, and always hand sewn.

Enjoy your visit to my corner of the felted crafty universe!
Ash

I'm always up to the challenge of creating custom pieces and will work with you to design items that are unique and made to order. Please don't hesitate to send me a message if you have questions!

Shop members

  • Ash Oakey

    Owner

    Hey everyone! I'm Ash and I'm the creative behind Qute Creation. I'm a family chiropractor, a mom of 2 very busy kiddos, and a super geeky nerd who loves to run at Walt Disney World. Qute Creation's products are all handmade by me in Ottawa.

Shop policies

Last updated on May 9, 2022
Hello and welcome to my felted corner of the crafting universe! Qute Creation makes felt items such as finger puppets, hand puppets, nursery decor,children's toys activity books, and also custom orders. Everything is handmade for you by a mother of 2!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All sales are final. I am not responsible for any lost, stolen, or undelivered items. If you are unhappy with your product, please let me know and I will do my best to help correct the issue.
Payment
Current payments accepted are credit card, PayPal, and Etsy gift cards. All orders must be paid in full before the order will be started.

Once your payment is processed and your order is filled, there are no cancellations or returns as most of the items are all custom made just for you and/or made to order items.
Shipping
Shipping is all done via Canada Post. I strive to keep shipping costs at a minimum, so no upgraded shipping will be done unless at the buyer's request by choosing the upgraded shipping option upon purchasing, and thus at a higher shipping cost. Shipping may include a small handling fee. If there is a large discrepancy between what you have been quoted for shipping and what the actual shipping cost is, I will refund the difference/overage to you. **COVID-19 SHIPPING INFO - I will be limiting my trips to the post office by usually only shipping once per week. This is in compliance with provincial and/or federal order.

We will ship only to Canada and the United States. Within Canada, there is generally tracking available for larger items and this cost is reflected in the shipping that you pay upon ordering. No tracking is available for customers in Canada or in the US for items sent regular post. Depending on the size of the item being shipped to the US, tracking may be available according to package size guidelines by Canada Post. If you absolutely require a tracking number, this can be arranged prior to your order being shipped at an additional fee. I do my best to ship within any quoted timelines, but once the item has been sent, I cannot control how quickly the item will get to you. At best, I can use the Canada Post website to get an estimate if the item has been sent with upgraded shipping/tracking. If shipping to the US, Canada Post estimates regular letter mail at 4-6 business days from major centres, but there have often been delays as a result of the effects of the COVID-19 pandemic. Please allow 4-6 weeks for any untracked items to be delivered as a result of delays in the postal system.

There is some insurance on some items shipped within Canada. This is inherently included with some of Canada Post's shipping options and their policies. There is no insurance on US orders.

There is usually no duty or importing charges incurred on items being shipped to the US. However if these charges do appear, it is the responsibility of the buyer to pay for these charges as border security services are out of my control.

Once your items are out of my hands and have been shipped, I unfortunately cannot do anything about lost or stolen items. If you have any issues with your item once you receive it, I will do my best to help to rectify the situation and help in any way that I can. I am not responsible for any lost, stolen, or undelivered items.
Additional policies and FAQs
The turnaround time for custom & requested "sew from scratch" orders is usually up to 6 weeks, but this may be longer (or shorter) depending on time of year and my schedule. If additional time is required to complete your order, I will be in touch via Etsy Conversation.

I reserve the right to use pictures of your in-progress and/or finished items on Etsy, Facebook, and Instagram as methods of promoting my business.

I reserve the right to have final design control over the items. Felt colours used, floss colour used, and embellishments used may differ from photos in listings.

Legal Disclaimer: Qute Creation is not responsible for any incident or injury caused by any of the items sold. Since these are children's toys, it is always recommended for children to be supervised by an adult. It is the customer/adult's responsibility to ensure the health and well-being of any children using Qute Creation items. Please note that many Qute Creation items include buttons, snaps, beads, or other small items that may be choking hazards for young children. Again, adult supervision is recommended at all times.